Product Delivery Manager - Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Customer Identity and Access Management (CIAM), you work to enhance and optimize the way CIAM products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners   Define and execute the product strategy, vision, and roadmap for CIAM solutions that deliver customer and business value Lead product discovery, market research, and stakeholder engagement to identify customer needs and prioritize requirements Own and manage the product backlog, ensuring alignment between development priorities, roadmap objectives, and customer outcomes Oversee end-to-end delivery of authentication and identity management solutions, ensuring security, scalability, reliability, and operational excellence Partner with engineering, security, compliance, and business teams to deliver innovative identity and access management capabilities Ensure compliance with applicable security, privacy, and regulatory requirements while maintaining a strong risk and control environment Monitor and report on key product metrics, including performance, adoption, cost, functionality, reliability, and risk posture Advocate for seamless and secure customer experiences while coordinating response efforts for authentication-related incidents and platform support activities Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics