IN_Sr Associate_GCC Consultant_GCC_Advisory_Bangalore

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more  about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "   Responsibilities   Location: Bangalore   Experience: 6 – 7 years   Education: Postgraduate (MBA – Strategy / Operations / Finance / Technology Management preferred)   Role Overview   We are seeking a Senior Associate – Business Analyst with experience in Financial Services Global Capability Centres (GCCs), combining strategy consulting, operating model design, and strong technology orientation. The role will support banking and financial services GCCs across strategy formulation, benchmarking, cost & process optimization, organization design, and AI-enabled transformation, working closely with business and technology stakeholders.   Financial Services GCC Strategy   Support GCC strategy formulation for Banking / Financial Services clients, including scope definition, maturity assessment, and phased growth roadmaps   Design target operating models (TOMs) for FS GCCs across business, operations, risk, finance, and technology functions   Work towards setting up FS transformation COEs and value realization   Benchmarking, Cost & Productivity Optimization   Conduct FS-specific benchmarking across cost, productivity, pyramid, span of control, and service mix   Drive cost optimization and productivity improvement initiatives using automation, technology leverage, and demand shaping   Process Optimization (Business + Technology)   Lead process standardization and re-engineering initiatives across banking operations and technology-enabled processes   Apply Lean / Six Sigma / consulting frameworks to improve efficiency, quality, and control effectiveness   Technology & AI Enablement   Identify opportunities to embed AI, automation, and digital solutions within FS GCC processes   Support AI use-case identification and prioritization (e.g., operations efficiency, risk & controls, reporting, decision support)   Work with technology teams on AI-enabled operating models, automation roadmaps, and productivity tracking   Understand and support initiatives across core banking,