SKBU SFS Customer Engagement Applications Engineer

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology. Group/Division The Semiconductor Products and Customers (Semi PC) business unit designs, builds and sells KLA’s product portfolio to help chip manufacturers meet high-quality standards for technologies like AI, data centers, automotive and electronic devices. Our inspection, metrology, and analytics systems detect and monitor defects across logic and memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. We also develop technologies for specialty processes, IC substrates, and PCB manufacturing, including etch and deposition, component inspection, and imaging and analytics. The Customer Engagement (CE) division is a field-based group of technical experts who partner closely with customers to provide a comprehensive portfolio of KLA products that support yield improvement from R&D through high-volume production. The team helps align KLA’s solutions with customer needs, supports product performance, identifies new opportunities and gathers insights to guide future innovation—all while maintaining a high level of customer satisfaction.

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise. Lead and evolve global electrical engineering standards, specifications, and design guidelines across a diverse facilities portfolio. Review electrical designs for capital projects, infrastructure upgrades, and critical facility improvements to support consistency, quality, and compliance.  Guide technical strategy for power distribution, UPS, generators, transfer systems, and other critical power infrastructure. Partner with cross-functional teams to improve resiliency, operational readiness, and long-term facility performance. Support renewable energy and electrification initiatives, including solar, battery storage, EV charging, and utility coordination where relevant. Translate technical requirements into clear standards, design guidance, and executive-ready summaries.

Responsible for providing technical applications support for the development and implementation of KLA products in customer fabrication facilities. Work closely with many organizations including engineering, sales and marketing within KLA and with customer engineers. Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting. Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications. Provide application support and training to customers.

Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years About KLA We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us. Use of AI Statement  At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or