Manufacturing Operations Manager

Job Description: We are seeking a high-energy, hands-on Manufacturing Operations Manager to lead our production team. This role is designed for a leader who thrives in the heart of the action and possesses the operational agility to manage a dynamic, rotating schedule. You will be responsible for ensuring safety, quality, and throughput while maintaining a consistent presence on the factory floor. This role requires onsite presence to manage essential staff while following a weekly day/night rotation.

Managers of onsite essential roles are expected to be onsite to support operational needs. Manages and leads a team of technicians overseeing operations, equipment maintenance, and repair in manufacturing facilities. Owns safety, quality, scheduling, and conflict resolution amongst staff and other stakeholders and assists in resolving operational, safety, and security issues. Oversees flow of work through factories and streamlining processes and operations between groups and divisions. Establishes tactical plans to ensure production schedules are met within established quality and cost objectives. Ensures optimum total area performance in terms of safety, quality, output, and cost through staffing training development and retention of the group. Understands scheduled and unscheduled equipment maintenance, repair, recovery, troubleshooting, tool quality, and tool run rate. Assumes direct ownership and acts as the first responder of all onshift issues within assigned toolset or area. Works with engineering teams to solve problems impacting factory operations/health. Ensures effective employee staffing including workstation assignment, shift rotations, and PTO requests. Owns shift schedule including workstation assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, backup for absent employees, and shift rotations. Establishes training plans for direct reports and monitor training performance against schedule to assure shift team has skills needed to sustain production. Regularly reviews staffing certification levels that are tied to wafer ramp levels and ensures performance required number of certified individuals for each ramp threshold. Develops long-term strategies for manufacturing operations capabilities to support future requirements. Responsible for enabling teams to execute through clear goal setting, facilitating work, maintaining accountability, applying differentiated performance management, and driving team results. Drives results by inspiring people, role modeling Intel values, developing the capabilities of others, and ensuring a productive work environment.

Minimum Qualifications Bachelor's degree in Mechanical Engineering, Electrical and Electronics Engineering, Chemical Engineering, Materials Science, Sciences, or a related technical discipline, OR a Master's degree (MBA or relevant technical field). Minimum 2 to 6 years of relevant professional experience. Demonstrated leadership and technical expertise in equipment reliability, problem-solving, team development, manufacturing excellence, and driving operational performance. Ability to thrive in a fast-paced, startup-style environment and effectively manage stress. Willingness and ability to work onsite in Penang and support shift work as required by business and manufacturing operations needs.

Experience in manufacturing operations, equipment engineering, quality systems, process control, continuous improvement, and high-volume production environments. Semiconductor manufacturing experience, including assembly and/or test operations, production ramp support, equipment qualification, process optimization, quality management, and collaboration with cross-functional teams. Knowledge of manufacturing quality methodologies and tools, including root cause analysis, statistical process control, operational excellence practices, and Lean Six Sigma