Sr Principal Engineer Software (AI Enablement & Strategy)

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

The Team The Prisma AIRS team is on a mission to solve the hardest problems in AI security with unmatched quality, making us the undisputed leader in this critical market segment. We are an AI-first organization that builds and deploys the core security platform, encompassing AI Supply Chain Security, AI Red Teaming, and AI Runtime Security. As we transition the platform architecture to support the processing of trillions of tokens monthly for high-throughput enterprise customers, our engineers are focused on driving massive scalability and continuous innovation. We hire for "Multipliers" who embrace collaboration and are dedicated to defining the future of AI defense.

As we rapidly accelerate our adoption of AI across the organization, we are looking for a highly skilled Senior Principal Engineer to lead our internal AI enablement and developer productivity strategy. In this high-visibility role, you will treat AI enablement as a core Developer Experience and platform challenge. You are a "0-to-1" builder who translates complex ML research and broad business requirements into secure, scalable, self-service software. By treating our internal engineers as your primary customers, you will build the strategy, infrastructure, and agentic workflows that democratize AI across the company. You will champion a culture of practical application, ensuring our AI tools perform reliably in a demanding, real-world enterprise environment. This role is located at our dynamic downtown Seattle office in the office 3 days a week.

Developer Experience & Self-Service Tooling: Democratize AI across the organization. Architect and implement the APIs, SDKs, and platform services that turn complex LLM capabilities and evaluation metrics into simple, self-service building blocks for our forward-deployed software engineers. Hands-on Prototyping: Rapidly prototype lightweight AI-enabled utilities and assess whether roadblocks are software-related or infrastructure-related before scaling them for production. Pragmatic Strategy & Technical Arbitration: Act as a trusted, neutral arbiter to drive consensus on AI architectures across cross-functional work streams. Drive a "leverage first, build second" roadmap—evaluating existing ecosystem capabilities while designing custom microservices only when necessary. Agentic DevOps & Operational Automation: Push the boundaries of operational automation by designing frontier agents that utilize generative AI, RAG pipelines, and knowledge graphs to transform incident response, DevOps, and daily engineering tasks. Removing Friction & Infrastructure Paved Roads: Lower the barrier to entry for teams looking to leverage AI. Package development