Outpatient Registration Specialist

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking an energetic candidate for our Outpatient Access Registration Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e - benefits to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, collecting co-payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system. As Outpatient Registration Specialists , we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay. Our office is located at 1955 W. Frye Rd. Chandler, AZ.

Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Respond to patient and caregivers' inquiries always in a compassionate and respectful manner Obtain Benefits and Insurance verification Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance Accurate Computer Data Entry Scan documents Organize and schedule patient services and appointments for referrals Register and Pre - Register Patients for Emergency, Elective and Scheduled Cases Work with various systems including the Patient Registration and Electronic Medical Record Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

High School Diploma/GED 2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting 1+ years of customer service experience 1+ years of experience with insurance policies and procedures Ability to work Thursday - Saturday 9