Manager, Regional AI Productivity & Copilot Enablement Lead, South HMT

JOB SUMMARY The Manager, Regional AI Productivity & Copilot Enablement Lead is responsible for scaling practical, responsible and governed use of Marriott Microsoft 365 Copilot, Copilot Studio, approved AI agents and AI-enabled ways of working across the South China, Hong Kong, Macau, Taiwan regional leadership ecosystem. The position acts as a productivity multiplier for Regional Vice President, Market Vice Presidents, Area General Managers and Regional Discipline leaders across Commercial, Operations, Finance, Human Resources and other key functions. The role is not a technology deployment position. Its primary purpose is to build leadership capability, improve knowledge flow, reduce low-value manual work, increase consistency of decision support and help Regional leaders use Marriott’s approved AI and data environment at its best. The role works with regional senior leadership to define role-based AI competencies and enable each leader to become confident, effective and responsible in using Copilot, developing approved agent use cases and embedding AI-enabled productivity practices into daily work. The position partners with Regional leaders, Discipline heads, property teams, Continent/COE teams, IT, data, cybersecurity, privacy, legal, HR and other relevant stakeholders to identify high-value productivity opportunities, manage a regional Copilot and AI use-case pipeline, support approved pilots, maintain reusable playbooks and knowledge assets, and ensure all AI-enabled solutions follow Marriott governance, security, privacy, records-management, access-control and responsible AI requirements. CANDIDATE PROFILE Education and Experience Required • Bachelor’s degree or above in Business Administration, Technology, Computer Science, Engineering, Data Analytics, Hospitality Management, Organizational Transformation or another relevant discipline. • Ability to work credibly with Commercial, Operations, Finance, HR and other Regional Senior leadership • 5+ years’ progressive experience in Management consulting, business transformation, strategy and planning, digital adoption and/or transformation, productivity improvement, analytics, process improvement, change management, operations, project management or AI-enabled ways of working, preferably in a regional, multi-property or hospitality environment. • Process improvement mindset together with AI and Copilot knowledge • Must understand Hospitality environment: Hotel economics, Revpar, GOP, Marketshare, Loyalty, Owner Value driven in order to identify where AI can create business impact • Ability to travel occasionally for property site visits and/or Regional meetings • Fluent spoken and written English Preferred • MBA or Master is a plus. • Must be comfortable working with Regional Senior Leadership level. • Practical experience enabling adoption of Microsoft 365 Copilot, Copilot Studio, approved AI agents, Power Platform or comparable enterprise AI and automation tools, with strong understanding of responsible AI, data governance and user adoption requirements. • Strong stakeholder consultation skills with the ability to interview senior leaders, understand functional priorities, observe repetitive work, identify productivity pain points and translate business needs into practical AI-enabled solutions and adoption plans. • Strong analytical, organizational, problem-solving, communication, facilitation, training, influencing and change-management skills. Demonstrates sound judgment, high integrity, professionalism and the ability to work effectively within governance, security, privacy and compliance requirements. • Strong data and process-analysis capability, including experience with advanced Microsoft Excel, Power BI or equivalent visualization tools, Power Query, process mapping, requirements documentation, user acceptance testing and benefit measurement. • Ability to create reusable prompts, agent