Client Services Manager (Spanish Speaking)

Hours: Full-time. Some evening and weekend work may be required including national and international travel. Job Type: Permanent Role Description VIP Nation International provides world class VIP package solutions for a wide range of artists and their fans on tours across EMEA and special events. Alongside global event organisers, VIP concepts and products are developed to offer an elite fan experience for some of the biggest artists in the world. In this role you will be responsible for managing a portfolio of clients from proposal through to completion — owning budgets, building commercial proposals, and acting as the point of contact for artist teams across the full life of a tour. You will be accountable for both retaining and growing existing client relationships and for identifying and developing new business opportunities across EMEA. You will need to have a strong background in client services or account management within the live events or music industry, with a proven track record in commercial growth and new business. Business-level Spanish (spoken and written) is essential — you will manage Spanish-speaking clients and territories across EMEA and be expected to conduct client communications, proposals, and presentations in Spanish although day-to-day business is conducted in English. The ability to manage multiple clients simultaneously, work at pace, and build lasting relationships with artist teams and internal stakeholders is key to succeeding in this role. This role is based in London, UK. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Competencies / Skills / Knowledge / Experience Demonstrable experience in client services or account management in the music or entertainment industry. Business-level Spanish and English (spoken and written) — essential. Please submit applications in English. Proven ability to manage and grow a client portfolio, with a demonstrable track record of driving new business, identifying commercial opportunities, and converting leads into long-term clients. Experience of accurately managing budgets to deadline. Confidence in building and presenting commercial proposals and pitch decks. Proficiency in Microsoft applications, especially Excel, is essential. Strong analytical skills with the ability to interpret data and inform pricing and strategy decisions. Exceptional communication and interpersonal skills. Ability to liaise directly with tour directors, tour managers, agents, and internal touring teams. Confident presenting ideas and proposals at a senior level. Ability to manage multiple clients simultaneously in a fast-paced environment. Additional European languages advantageous. Behaviours The following attributes determine how the role will be carried out and are required to be a success Proactive and demonstrates initiative. Commercially minded with a drive to identify and pursue new opportunities. Organised and deadline focused. Team-player with a can-do attitude. Self-motivated and takes ownership for personal and professional development. Adaptable in any given situation. Comfortable with national and international travel for work. What the role includes Take full end-to-end