Productivity Specialist - [장애인채용, People with disabilities]

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ※본 채용은 장애인등록증을 지닌 분이 대상입니다.   About our team: Solution Engineers (SEs), often known as Sales Engineers, partner with Account Executives (AEs) to propose optimal, technically-sound solutions that resolve complex customer business challenges. SEs are expected to build long-term customer trust and drive impact based on a strong blend of technical expertise and sales acumen. Our team gains a deep understanding of client business challenges, then creates and executes customized demonstrations to help clients visualize the proposed solutions. We work closely with Sales to develop account plans and proposals, and deliver presentations at seminars and events. We provide robust support for our clients' success through a wide array of activities. Furthermore, we leverage the deep industry knowledge and proposal know-how cultivated daily to create industry-specific solution maps, demo environments, proposal templates, and Sales Plays (systematic sales scenarios for specific products/services).

The Solution Engineer Support Specialist will be an integral part of the Solutions team, ensuring our Solution Engineers (SEs) can focus on effective sales activities. You will be responsible for creating high-quality Salesforce product demos and demo videos, assisting in the development of proposal materials, and ultimately helping the team propose optimal customer solutions. While this position does not involve direct sales proposals to customers, you will provide critical support to the technical sales team. Your technical knowledge and skills will be essential as you collaborate with internal stakeholders, including Solution Engineers (SEs) and Account Executives (AEs).

You will be primarily responsible for, but not limited to, the following core tasks: Demo Environment Support Assist in creating demonstration environments for events and customer proposals. Configure the Salesforce environment based on the specific content proposed by the SE. Perform data updates and functional maintenance for the shared Salesforce demo environments. (Note: You will be required to complete necessary training to become proficient in Salesforce products after joining the company.)   Demo Video Production Record demos according to scripts provided by the SEs. Edit the recorded video (removing unnecessary segments, adjusting timing) to ensure clarity and professional presentation. Add narration to the processed videos, utilizing AI voice narration software.   General Support Create or make simple revisions to external-facing slides and presentations as requested by the SE team. Provide administrative support for daily operations, including organizing information essential for team management and reporting.

Experience: Minimum of 2 years of professional work experience. Technical Proficiency: Practical experience utilizing Google Workspace (Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint). Communication: Proficiency with basic business communication tools (email, calendar, chat). Documentation: Experience creating formal business