Senior Technical Program Manager

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com   This position is for Colombia, Argentina, Uruguay and Mexico.

THIS IS A 6-MONTH CONTRACT ROLE THAT COULD BECOME PERMANENT OVER TIME Blend360 is seeking a Senior Technical Program Manager to own the end-to-end delivery of a Customer Data Platform (CDP) implementation program This is a senior, hands-on program leadership role embedded within the client Marketing organization, working directly with stakeholders across Marketing, Digital, IT, Data & Analytics, Legal/Compliance, and external agency partners. The role demands someone who can operate without full executive air cover, drive alignment across teams that don’t report to them, translate ambiguous business needs into structured technical execution plans, and hold vendors and cross-functional partners accountable in a complex, multi-stakeholder environment. This is not a project coordinator role or a narrow IC PM position. We are looking for a seasoned program leader who has done this before and knows how to make programs move.

Program Delivery & Planning Own the end-to-end delivery of all CDP-related initiatives, from scoping through implementation, configuration, integration, and activation. Build and maintain detailed cross-functional project plans, timelines, and resource allocations across teams you don’t directly control. Proactively identify risks, surface blockers early, and drive resolution without waiting for escalation. Ensure milestones are delivered on time and within budget; own accountability even when dependencies sit outside your direct span. Technical & Operational Execution Oversee data ingestion, identity resolution, and audience segmentation processes within the Segment CDP environment. Coordinate data flows and system connectivity between marketing, IT, data engineering, and external vendor platforms. Evaluate and, where appropriate, challenge vendor technical approaches; ensure that proposed solutions are fit for purpose and aligned with program goals. Translate technical complexity into clear status, risk, and impact communications for executive and business audiences. Vendor & Stakeholder Management Serve as the primary point of contact for internal stakeholders across Marketing, Digital, IT, Data & Analytics, Legal, and Compliance during all program phases. Manage CDP vendor relationships and technology partners; hold vendors accountable to SLAs and delivery commitments without damaging the relationship. Navigate competing stakeholder priorities and maintain program momentum when executive alignment is incomplete. Facilitate regular status updates, decision forums, and issue resolution across a wide stakeholder set. Use Case Activation & Business Translation Partner with marketing business leads to translate vague or evolving requirements into concrete, scoped, and sequenced CDP use cases. Develop channel activation plans with clear change management requirements and documented downstream system impacts. Own the RAID log in a way that actually drives action — not as a document that sits on a shelf. Compliance & Governance Partner with Legal and Compliance teams to ensure data privacy, security protocols, and governance requirements are embedded into the program from the start, not bolted on.