Export & Transportation Manager

USD 70304 - USD 70304 - yearly Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order and risk management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 18,000 trained professionals 300+ locations worldwide Fortune 500 Globally unified systems At Expeditors, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 27 percent of our staff of 17,000 employees has been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs—they’re chances to grow, thrive, and do what you love. www.expeditors.com Job Description Scope: This role provides leadership across export and transportation products, ensuring teams deliver reliable service, disciplined execution, profitable growth, and scalable branch operations.

Product Leadership and Operating Strategy Lead the operating strategy for Air Export, Ocean Export, Transcon, and Distribution. Align product priorities with customer needs, branch goals, compliance, service quality, and profitability. Drive standard work, escalation discipline, reporting habits, and cross-product coordination. Export, Transportation, and Distribution Execution Oversee export, transportation, and distribution execution, including booking, routing, documentation, pickup and delivery coordination, warehouse flow, milestone visibility, and customer communication. Ensure customer SOPs, operational controls, safety expectations, security requirements, and service standards are followed consistently. Manage exceptions, service recovery, capacity needs, and operational risks across assigned products. Customer, Financial, and Service Provider Management Partner with Sales, CRDM, Account Management, T&I, Finance, Product leaders, Facility, Security, and district leadership to support customer onboarding, RFQs, QBRs, service recovery, and retention. Manage revenue growth, margin performance, billing quality, cost control, local charge discipline, and profitable execution. Lead carrier, trucking, cartage, distribution, and specialty provider performance. People, Systems, and Continuous Improvement Recruit, train, coach, develop, and retain strong employees and future leaders. Promote accurate system use, data integrity, dashboard adoption, timely reporting, and exception visibility. Use customer feedback, employee input, root cause analysis, and operational data to improve service reliability, scalability, and team capability.

Required 7+ years of freight forwarding, export operations, transportation, distribution, logistics, warehousing, customer service, or supply chain experience. Leadership experience managing teams, product operations, customer requirements, service providers, financial performance, and cross-functional execution. Strong understanding of export operations, domestic transportation, distribution execution, customer SOPs, operational controls, and profitability. Ability to lead multiple products and coordinate priorities across Air Export, Ocean Export, Transcon, and Distribution. Strong communication, escalation management, customer relationship,