Service Technician

Location: LOC7057: Unit 3 130 Frederick Street, Welland, Adelaide SA 5007, Australia Come and join Otis today, and be part of the OTIS Family and Forbes 2025 World's Best Employers About you We are seeking a Service Technician  based in   the  Adelaide, South Australia. In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators. Permanent role Adelaide portfolio Reports to the Service Manager Key Responsibilities for You Performs Service and Maintenance work in accordance with relevant job procedures, technical articles, and operations manuals. Stand by and provide after-call-back coverage as needed. Identify process improvement opportunities and help facilitate continuous improvement to meet customer satisfaction. Electrical and Mechanical training to apprentices and subcontractors. Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including Re-roping, Hoisting, and Rigging. Perform Upgrades and Repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and in accordance with the relevant Award and /or Enterprise Bargaining Agreement. Liaise with customers and submit leads using Otis-provided applications. Key working relationships - Internally and Externally Works closely with the Field Engineers, Service Mechanics, and Branch and Operations Managers. Liaises with functional management at other Otis entities and headquarters. Represents the Company's relationships with major customers, suppliers, and the public. Sales Team: Sales Account Representatives, Managers, and Coordinators (where relevant). External stakeholders include Customers, Building Owners, Managers, Independent and Government Agencies, Unions, Consultants, and Suppliers.

To Be Successful Have an Electrical license or a Cert III in Electrotechnology Hold a valid driver's license. Minimum five (5) years’ experience within the Lift Industry. Extensive Electrical and Mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training. Has the ability to perform knowledge transfer on information and skills through training and demonstrated fault-finding and problem-solving skills. Good English language skills, both verbal and written Intermediate knowledge and experience using technology including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet). A committed professional, with safety as priority Has attention to detail and is results-driven, curious, adaptable, and able to work well alone or in a team Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. 36 hours per week work and we offer you remuneration in accordance with local EBA We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a tool of trade (depending on coverage area) Apply today and help us build what's next. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the