Business Development Manager Retail

Shape the Future of Retail with Johnson Controls Retail is evolving faster than ever. Stores are becoming smarter, safer, and more sustainable. As a Business Development Manager Retail at Johnson Controls , you will play a key role in this transformation by helping leading retailers optimize their operations through innovative solutions in building automation, fire safety, security, energy efficiency, and digital technologies. You are someone who sees opportunities where others see challenges. You build strategic relationships at executive level, open doors to new business opportunities, and translate complex customer needs into solutions that create measurable business value.

In this role, you will be responsible for driving growth within the retail sector by developing new business opportunities, strengthening strategic customer relationships, and positioning Johnson Controls as a trusted partner for some of the largest retail organizations in the market. This is more than a sales role. You will build long-term partnerships that help retailers create safer, more efficient, and more sustainable environments for their customers and employees.

Drive New Business Growth Identify, target, and secure new customers within the retail market. Develop and execute strategic business development plans aligned with growth objectives. Build and maintain a strong sales pipeline through prospecting, networking, and market intelligence. Generate qualified opportunities and successfully convert them into long-term business partnerships. Build Strategic Customer Relationships Establish trusted relationships with senior stakeholders and C-level decision-makers. Understand customer challenges and translate them into value-driven solutions.

Johnson Controls as the preferred partner for integrated retail solutions. Lead Complex Sales Cycles Manage customer presentations, commercial discussions, and contract negotiations. Lead large-scale sales opportunities, tenders, and strategic pursuits. Collaborate closely with internal teams, including Operations, Engineering, and Marketing, to develop compelling customer solutions. Identify Market Opportunities Monitor trends in retail, sustainability, building technology, and security. Analyse customer needs, competitor activities, and emerging technologies. Contribute to the ongoing development of Johnson Controls' retail market strategy. What Success Looks Like Within your first year, you will have: Built a strong and predictable sales pipeline. Secured new strategic retail customers. Delivered measurable revenue growth within your territory. Strengthened Johnson Controls' position within the retail sector. Developed trusted relationships with key customers and internal stakeholders. What Makes You a Great Fit? You are a commercially driven professional who thrives on identifying opportunities, developing new business, and building long-term customer relationships. You understand the dynamics of large retail organizations and enjoy navigating complex sales environments. You may currently be working as a: Business Development Manager Key Account Manager Strategic Account Manager Sales Manager Commercial Manager Retail Solutions Consultant What You Bring Bachelor's degree in Business Administration, Sales, Marketing, Engineering, or a related field. 5-10 years of experience in Business Development, Sales, or Strategic Account Management. Experience within the retail sector, or a strong affinity for retail environments. Proven success in generating new business and consistently exceeding sales targets. Strong experience in B2B sales and consultative solution selling. Experience managing complex commercial negotiations and decision-making processes. Strong understanding of customer relationship management and pipeline development. Experience with CRM platforms, preferably Salesforce. Fluent in English; additional European languages are considered an advantage. What