Senior Engineer, Identity Access Management - Directory Services

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .   Job Profile Bristol Myers Squibb (BMS) is seeking an experienced Senior Engineer – Identity Access Management (Directory Services) to design, implement, and support enterprise directory platforms that enable secure identity services across the global organization. The ideal candidate combines deep directory services expertise with strong Linux, cloud, automation, and troubleshooting skills, and thrives in a highly collaborative environment focused on innovation, reliability, security, and operational excellence. This role is responsible for ensuring stability, scalability, security, and availability of critical directory services that support authentication, authorization, and identity-related business processes across the enterprise. The successful candidate will work closely with Architecture, Infrastructure, Security, and Application teams to deliver modern identity solutions and drive continuous improvement initiatives.   Key Responsibilities ·        Provide technical leadership for enterprise directory services platforms based on LDAP technologies, including Ping DS (formerly ForgeRock Directory Services), Ping Directory, Oracle DSEE, Microsoft Entra ID (Azure AD), and virtual directory solutions. ·        Design, implement, administer, monitor, and optimize directory infrastructure, including replication topologies, indexing strategies, backups, disaster recovery, performance tuning, and capacity planning. ·        Ensure Directory Services platforms remain secure, compliant, resilient, and highly available. ·        Partner with Architecture, Security, and Infrastructure teams to evaluate, implement, and integrate new technologies and solutions. ·        Drive modernization initiatives and proactively identify opportunities to improve performance, scalability, automation, and operational efficiency. ·        Support business-critical production environments and lead the resolution of complex incidents and escalations. ·        Conduct Root Cause Analysis (RCA), Problem Management activities, and implement preventive measures to improve service reliability. ·        Develop and maintain architecture documentation, technical standards, requirements, network designs, roadmaps, implementation plans, recovery procedures, rollback strategies, and disaster recovery solutions. ·        Direct and support installation, configuration, maintenance, patching, and lifecycle management of directory service platforms. ·        Collaborate effectively with internal infrastructure teams, application owners, security teams, vendors, and business stakeholders to deliver identity-related capabilities and operational support. ·        Demonstrate strong ownership and accountability by driving issues to resolution and leading technical initiatives across cross-functional teams. ·        Mentor and provide technical guidance to junior engineers and team members. ·        Participate in an on-call support rotation and perform