Case Manager Registered Nurse - Compact RN Licensure Required

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Remote RN Case Manager (Costco Team) Location: Remote- Anywhere in U.S (Preferred: San Antonio, TX area) Travel to the San Antonio office may be required if you live within 45 minutes of their location at 7034 Alamo Downs Pkwy, San Antonio TX 78238 Schedule: Monday–Friday, 8:00 AM–5:00 PM CST (occasional 10:00 AM–7:00 PM rotation) No weekends or holidays About the Role Join our dedicated Costco Team as a Remote Case Manager RN , where you’ll play a key role in improving members’ health outcomes. In this role, you’ll assess, plan, and coordinate care—helping members navigate their healthcare needs and achieve better overall wellness. What You’ll Do Conduct comprehensive telephonic (and occasional in-person) assessments Develop and implement personalized care plans Identify and address clinical, social, and behavioral health needs Collaborate with multidisciplinary teams to support holistic care Guide members through benefits, resources, and care transitions Use clinical tools and data to reduce risks and improve outcomes What You’ll Bring - REQUIRED Active, unrestricted multi-state RN license in state of residence 3+ years of clinical RN experience 1+ year experience using multiple systems (e.g., Excel, Outlook, web-based tools) Strong assessment, communication, and critical thinking skills Willingness to obtain additional state licenses (company-paid) Preferred Qualifications Case management experience (integrated model a plus) Bilingual (Spanish/English) BSN preferred Why Join Us? Enjoy a predictable weekday schedule, no weekends or holidays, and the opportunity to make a meaningful impact on members’ health—all while working from home. Work from Home Requirements: • You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted. • A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours. • Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live. • The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time). • If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements. Technical and Logistical Requirements: • Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency. • Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings. • Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace). • Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links. • Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet