Strategic Account Technology Strategist - Financial Services
Microsoft
- Location
- Canada, Ontario, Toronto
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 2,066 approvals (FY2023)
- Posted
- 3h ago
About this role
Overview
Microsoft’s FSI Strategic Accounts team partners with Canada’s largest and most complex financial institutions to turn bold business ambitions into secure, scalable technology outcomes. You will work at the intersection of financial services, AI, security, data, and cloud, helping customers navigate industry disruption, modernize their platforms, and accelerate AI transformation. As part of a high-performing account team, you will bring together Microsoft expertise, partners, and customer leaders to envision new possibilities, deliver measurable business value, and drive sustainable growth. As a Strategic Account Technology Strategist, you will serve as a trusted technology advisor to senior customer leaders, translating business priorities, industry opportunities, and risk considerations into a cohesive technology strategy and roadmap across the Microsoft portfolio. In close partnership with the Strategic Account Executive, you will orchestrate Microsoft’s technical specialists, customer success resources, engineering teams, and partners to shape opportunities, remove barriers, and accelerate adoption and consumption. This opportunity will allow you to deepen your financial-services business acumen, expand your executive advisory and consultative-selling capabilities, and strengthen your ability to lead complex, multi-year transformation programs. You will help customers build secure AI foundations, modernize their technology estates, and realize value from their Microsoft investments while growing Microsoft’s strategic relationship with the account. This role offers flexibility to work from home up to 50% of the time. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Lead customer AI and security strategy. Understand and document the customer’s business objectives, technology landscape, regulatory priorities, and AI and security strategy. Translate those insights into a practical roadmap that connects Microsoft capabilities to measurable business outcomes. Build trusted executive relationships. Develop and nurture relationships with C-level technology, data, security, innovation, and business leaders. Bring industry and technology insights that challenge assumptions, shape executive priorities, and position Microsoft as a strategic advisor. Drive technology leadership across the account. Articulate an end-to-end Microsoft cloud, data, AI, and security narrative. Lead executive technology briefings and strategic conversations that align the customer’s transformation agenda with the Microsoft portfolio and generate new opportunities. Drive operational and commercial excellence. Lead technical decision-maker conversations and account governance to ensure opportunities are technically viable, the pipeline is robust, and customer investments translate into adoption, consumption, and business value. Orchestrate the One Microsoft and partner ecosystem. Align specialists, solution engineers, customer success teams, engineering groups, and partners around customer priorities. Ensure the right technical capacity is engaged, blockers are removed, and plans are executed with clear accountability. Accelerate adoption and consumption. Work with the account team and customer stakeholders to develop and maintain actionable consumption plans, address resiliency and optimization needs, and identify opportunities to expand value across the Microsoft portfolio. Bring deep financial-services insight. Apply knowledge of banking, insurance, and capital-markets trends—including responsible AI, cyber resilience, regulatory change, data modernization, and