Senior Workplace Coordinator

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Senior Workplace Coordinator strengthens the sense of community at JLL offices, by helping the workplace team facilitate togetherness, making operating in a JLL office space simple and easy, positively linking people and solutions, whilst undertaking all of this in a receptive, fun, approachable and responsive way.   JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL’s “The Future of Work” methodology.   This Senior Workplace Coordinator role supports engagement with stakeholders (internal and external), as well as improvement in facilities management and the delivery of client-centric service excellence to end users.   Key activities the Senior Workplace Coordinator is required to assist with include:   Main point of contact for onsite operations assisting Site Lead with the handling of operations Client/Stakeholder Support Provide superior customer service to meet on-site client’s expectations Procurement & Vendor Support Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works) Assist in the procurement of vendors and services as required Finance Support Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Health & Safety Conduct regular audits to ensure safety procedures are being complied with Assist in carrying out safety procedures when needed Site Operations Overseeing all incoming deliveries Recording delivery information on incoming shipments for each specific vendor Any other duties relating to the job scope of an administrative personnel in the account Conference Rooms Coordination Coordinate booking of the conference rooms Prepare Conference room areas for meetings Organize any specific requirements from the clients regarding meetings Consumables Order Perform the weekly consumables order Receipt all consumables delivered and store as required Forward receipts to FM team for records Ensure adequate consumables available for clients Vendor Management Perform inspections on the cleaning onsite Give direction to the onsite cleaning staff and service corridors are kept tidy Organize any special clean requirements Managing of all vendors under the care of JLL and ensuring vendors deliver up to service levels Escorting Clients/Contractors Escort clients in areas only persons with Level 1 Security Access can reach Assist in maintaining client access requirements. Risk Management Assist in the property risk management program Participate in the disaster recovery and business continuity plans as required Follow established escalation procedures and incident reporting procedures Adhere   to   Jones   Lang   LaSalle’s   business   conduct   by   ensuring   compliance   with   the   firm’s   guidelines, procedures and strategies Achieve Key Performance Indicators and Service Level Agreement targets Other tasks assigned by site lead which is consistent with the role of Senior Workplace Coordinator Location: On-site –Singapore If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested