UAT Testing Analyst

We're looking for a proactive and detail-oriented UAT Analyst to join our KYC Operations team. In an intermediate-level role, you'll be instrumental in ensuring our Anti-Money Laundering (AML) and Know Your Client (KYC) systems meet business requirements, are compliant with regulations, and provide an excellent user experience. You'll partner closely with various teams to conduct thorough user acceptance testing, helping to safeguard Citigroup's reputation and assets. Develop comprehensive UAT test plans, scenarios, and scripts based on business requirements and functional specifications for KYC/AML systems. Execute test cases, meticulously identify, document, prioritize, and track defects, collaborating with development and business teams to ensure timely resolution. Analyze system functionality and associated controls to ensure they effectively mitigate operational, compliance, and regulatory risks, providing insights and recommendations. Act as a key liaison between business users, technology teams, and compliance, offering subject matter expertise and facilitating communication throughout the UAT lifecycle. Contribute to the development of compliance guidelines, perform necessary reporting, and ensure all tested functionalities adhere to applicable laws, rules, and internal policies. Support business managers by providing feedback on system usability and efficiency, contributing to solutions that enhance our KYC program. Operate with a limited level of direct supervision, exercising independent judgment in assessing risks and managing testing activities.

2-5 years of relevant experience, ideally within User Acceptance Testing, Quality Assurance, or KYC/AML Operations. Demonstrated ability to make effective and timely decisions in a dynamic environment. Proven capacity to anticipate and respond proactively to business needs and challenges. Strong collaborative skills, with a track record of building and nurturing partnerships across various business functions and regions. Excellent analytical and problem-solving abilities, with a keen eye for detail.

Bachelor's degree/University degree or equivalent experience. Have UAT experience in banking Will support EMEA shift & 1st half of NAM ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Business KYC ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.   If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.