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Merchant Product Leader

Truist Financial

Charlotte, NCSenior
Sign in to applyVerified 1h ago
Location
Charlotte, NC
Work model
On-Site
Level
Senior
Posted
Aug 17, 2026

About this role

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for overarching strategic vision, development and management of our Enterprise Payment products and services, including core and emerging Treasury, Card, Merchant, Fraud and Advanced Data Analytics, among other areas. The scope of responsibilities encompasses market analysis, development of product strategies, risk assessment and mitigation, monitoring and management of product performance, ownership of vendor relationships, and the formulation of pricing strategies and marketing plans for both new and existing product lines. In addition, this senior leadership position will actively engage with senior executives, industry leaders, and our clients to promote our value proposition, advocate for progressive change, and cultivate followership. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.   1.    Lead, mentor, and inspire a team of product management leaders, product managers and analysts, fostering a culture of excellence and high performance. 2.    Collaborate closely with executive management, technology, operations, risk, sales, service and onboarding teams to ensure seamless product development and delivery. 3.    Conduct in-depth market research and analysis to identify emerging trends, customer needs, and competitive dynamics 4.    Establish and monitor product performance metrics and KPIs, implementing strategies for continuous improvement 5.    Ensure all products adhere to regulatory requirements and manage associated risks effectively 6.    Build and sustain effective relationships with third-party vendors, ensuring regular communication regarding strategies, financial stability, and conducting annual evaluations. 7.    Represent the Enterprise Payments Product organization both within the company and externally, including participation in industry forums and presentations, attendance at client meetings, and engagement in internal meetings and discussions. 8.    Exhibit strong verbal and written communication in all interactions, including individual and large group settings.

QUALIFICATIONS

Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1.    Bachelor's degree in related field (Master’s degree preferred) 2.    15+ years of experience with product management, P&L management and strategy for commercializing  new products and services in a large bank, regional bank or closely related technology-driven organization 3.    Over 7 years of supervisory or managerial experience in leading teams, with proven expertise in attracting, developing, retaining, and recruiting high-caliber talent 4.    Deep understanding of payment processing systems, technologies, and market trends. 5.    Exceptional analytical and strategic problem-solving abilities. 6.    Excellent verbal and written communication skills, with the ability to articulate complex concepts to

Listing verified 1h ago. Applications go through the company's official careers site.

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Merchant Product Leader at Truist Financial, Charlotte, NC | Yoinka