Global HR Policy - Program Lead
General Motors
- Location
- Detroit Michigan United States of America
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 267 approvals (FY2023)
- Posted
- Aug 27, 2026
About this role
Job Description
About the Role The HR Policy Program Manager is responsible for managing key HR policy programs and processes that enable consistent, compliant, and employee-centered solutions across General Motors. This role leads the U.S. salaried accommodations process, designs and implements new HR Policy processes, and partners broadly across Employee Relations and Investigations (ERI), functional and global HR teams, and Centers of Expertise (COEs). The ideal candidate combines strong program management, policy governance, process design, stakeholder management, and continuous improvement skills. They are comfortable translating business needs and external market insights into practical HR solutions and measurable outcomes.
Key Responsibilities
Program and Process Leadership Manage the U.S. salaried accommodations process, ensuring an effective, consistent, and well-governed experience for employees, leaders, and HR partners. Design, build, implement, and continuously improve HR Policy processes that support company objectives and evolving business needs. Lead special projects and other strategic initiatives within the HR Policy portfolio. Support global expansions and the implementation of scalable policy processes across regions and business areas. Policy Governance and Operations Develop and maintain policy governance practices, including process standards, ownership, documentation, review cycles, and stakeholder accountability. Maintain and enhance the HR Policy SharePoint site as a reliable, accessible source of policy information and resources. Partner with Policy Consultants to coordinate work, support project delivery, and improve consistency across policy initiatives. Identify opportunities to simplify, standardize, and improve the employee and manager experience associated with HR policies and processes. Research, Benchmarking, and Insights Maintain current knowledge of external HR policy trends, practices, and emerging developments. Benchmark relevant external approaches and adapt key insights into practical, risk-balanced solutions for GM. Monitor changes in the broader HR and employment landscape and assess potential implications for GM policies and processes. Measurement and Continuous Improvement Measure the effectiveness and impact of HR policies and related processes. Create and maintain an HR Policy scorecard that communicates results, trends, risks, and opportunities to key stakeholders. Use data, stakeholder feedback, and operational insights to identify improvement priorities and drive continuous improvement activities. Prepare concise updates and recommendations for leadership and other stakeholders. Collaboration and Stakeholder Partnership Collaborate closely within ERI and across functional and global HR teams. Partner with COEs and other stakeholders to align policy solutions with business, employee, and organizational needs. Build trusted relationships with stakeholders by providing practical guidance, managing expectations, and connecting policy decisions to business outcomes. Facilitate alignment across diverse perspectives and drive decisions through implementation.
Required Qualifications
5+ years experience in HR policy, employee relations, accommodations, HR operations, program management, or a related discipline. Demonstrated experience designing, implementing, and improving business processes or programs. Strong project management skills, including the ability to manage multiple priorities, timelines, stakeholders, and deliverables. Strong analytical and problem-solving skills, including the ability to translate data and insights into recommendations. Excellent written and verbal communication skills, with the ability to communicate effectively with employees, HR professionals, business leaders, and senior stakeholders.