Onsite Inventory Coordinator

In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Location: Ipswich, MA Shift: Monday - Friday 7:30 AM-4 PM Hourly pay range : $23.00 - $26.00 Benefits: Health & Wellness Comprehensive Medical, Dental, and Vision coverage Wellness programs Eligible for medical coverage starting Day 1 Time Off Paid Time Off (PTO) Company-paid holidays Choice holidays Financial Well-Being Flexible Spending Account (FSA) and Health Savings Account (HSA) Commuter benefits 401(k) retirement plan Tuition assistance Employee Stock Purchase Plan discount What we’re looking for  Education: High school diploma or GED required Bachelor’s degree preferred Experience: Experience working to IATA/ADR/IMDG preferable. Excellent attention to detail. Able to partner with other teams and suppliers and deliver results in a matrix environment, managing multiple internal and external partners and stakeholders. Able to adapt emerging best practices and industry innovations. Outstanding communication skills on all levels and problem solving capabilities. An understanding of how the team interacts internally and externally within the organization and how they contribute to the objectives of the business. Proven excellent customer service focus and ability to work collaboratively. Proficient in data capture, analysis and reporting utilizing various IT systems. Knowledge and understanding of Good Laboratory Standards. Project management skills, ability to change direction and handle multiple responsibilities and tasks on a regular basis. Exceptionally high level of commitment to the success of individuals and overall projects and service provision How you will thrive and create an impact  Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will: Ensuring compliance of activities performed in adherence with defined schedules and quality within a specified area. Act and report on deviations Act as a key point of contact for all research staff to deal with problems within the laboratories pertaining to stock inventory and dispatching samples Creation, maintenance and updating relevant documentation in support of service delivery, compliance and training. Report on KPIs, metrics, SLAs and weekly tasks Analyses reports, measurements and external benchmarks to identify opportunities for continuous improvement.   Sample Dispatch Receive, pack, prepare and ship R&D samples (biological, chemical, radioactive etc) globally ensuring compliance with all relevant legislation and transport regulations (air/road/sea) Dispatch goods ensuring all relevant documentation is correct and meets GxP and Health and Safety standards. Resolve or escalate complex queries from the customer in particular relating to internal and external delivery. Ensure that materials with special handling, storage or distribution requirements (such as hazardous shipments and temperature sensitive material) are properly monitored. Archiving of documentation Ensure that all necessary documents and authorizations are available in time for every shipment e.g. COAs, TASCA import license. Ensure that incoming materials are of suitable quality and quantity, received to inventory correctly and available for use on the date required. ​ Inventory Mgt. Services Support the day to day running of onsite stocking locations and goods inwards services inclusive of solvents, chemicals, consumables and specialist scientific products Receipt, replenishment and distribution of inventory to meet end user demands, utilizing