Staff / Principal Data Scientist - Slack

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Data Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are hiring Staff & Principal Product Data Scientists to help build a world-class data ecosystem that supports and scales data-driven product decision-making at Slack. As Staff & Principal Product Data Scientists, you will work closely with cross-functional partners to define the product landscape, derive actionable insights, and directly shape product strategy. You’ll partner with Product, Design, and Engineering (PDE), as well as Go-To-Market (GTM) teams, to contribute directly to product development—shaping what we build, how we measure success, and how we iterate. You will also play a pivotal role in designing and developing Slack’s agentic data delivery platform. By connecting the dots across our data backend, metrics foundations, and insights analyses, you will help us achieve true data self-serve capabilities within an AI and agentic context. At Slack, we foster a positive, diverse, and supportive culture. We look for people who are curious, bold, and eager to improve every day. Our team values being smart, humble, hardworking, and above all, collaborative.

Establish strong partnerships with product stakeholders to identify opportunities, prioritize roadmaps, and implement execution excellence. Evangelize evidence-based decision-making by partnering with key leaders and driving the general accessibility of data and insights. Perform evidence-based evaluations of the most important drivers for increased adoption of Slack product capabilities. Build key success metric frameworks and self-serve reporting to monitor Slack product health. Prototype foundational data models and partner with Data Engineering functions to elevate these into canonical sources of truth. Contribute to the design and implementation of Slack's agentic data delivery platform. Quantitatively identify potential product opportunities to improve user experiences and unlock business value. Partner closely with Product Researchers to align roadmaps and collaborate on projects to answer complex questions. What you should have: 5+ years of experience in product data science in related tech industries. A consistent record of using data to drive product teams to achieve ambitious goals and influence company-level outcomes. Advanced proficiency in SQL and at least one programming language for data science, such as Python, R, or Scala. Knowledge of workflow orchestration tools like Apache Airflow is highly desirable. Strong foundation in statistics, experimentation, causal inference, ML, and analytical problem-solving. Experience working with large-scale data technologies such as Spark, Presto, Hive, Hadoop, or similar distributed data platforms. Proven ability to communicate complex analytical findings clearly to executive and cross-functional audiences. A related degree required. A BS degree in a quantitative field (e.g., Computer Science, Economics, Physics); an advanced degree (MS, PhD) is a strong plus. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so