Sr. Software Engineer, Sales

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are seeking a Senior Salesforce Developer with 6+ years of experience to design and deliver high-quality Sales Cloud and Experience Cloud solutions. In this role, you will combine deep Salesforce technical expertise with a modern, AI-first mindset. You will be expected to leverage AI coding assistants to accelerate delivery and design technical solutions that integrate Salesforce with external AI/LLM services to drive business automation. This position is an individual contributor role reporting to the Senior Manager, GTM Engineering.

Develop experimentation for new automation capabilities and platforms Develop backend services and domain logic layers within the Salesforce and other adjacent GTM platforms, treating Apex as a server-side programming environment for enterprise application development Provide hands-on coding/ technical support during US PDT hours including month end and quarter ends Develop and implement API-first and event-driven integrations across distributed systems (e.g., Salesforce, AWS services, internal platforms) using REST, Platform Events, and middleware Build enterprise-grade, code-driven applications using Lightning Web Components, Angular and React with a strong emphasis on scalable frontend layer and service orchestration Design systems to support high-volume, enterprise-scale workloads, including bulk processing, asynchronous patterns, and large data volumes Develop and maintain reusable frameworks, shared services, and platform utilities to standardize engineering practices and improve developer productivity Implement observability and reliability patterns, including structured logging, monitoring (e.g., Datadog), alerting, and proactive incident detection and resolution Drive technical debt remediation and platform hardening, including refactoring legacy code, improving test coverage, and enforcing engineering standards Partner with product and engineering teams to define and deliver scalable system capabilities and services Contribute to AI-enabled and agent-driven workflows by integrating Salesforce with external AI services and automation platforms Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s degree in Computer Science, Engineering, or related discipline 8+ years of hands-on Salesforce development experience (Apex, LWC/LWR, APIs), strong SQL knowledge, and exposure to AI/ML integrations Strong integration experience using REST/SOAP, Platform Events, or middleware (MuleSoft) Proven expertise in performance optimization, scalability planning, and platform health assessments Experience with Service Cloud and/or Experience Cloud (Communities) Familiarity with Salesforce DevOps using GitHub, SFDX, and CI/CD pipelines Salesforce Platform Engineer I (PD1)