Technical Writer

Salary Range:  $45,000-$60,000 Job Posting End Date: October 28, 2026   We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.   Worker Designation  – This role is  hybrid . This means you will be expected to report to one of our Aflac offices located in Columbus, Ga for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.    What does it take to be successful at Aflac?

Acting with Integrity Communicating Effectively Pursuing Self-Development Serving Customers Supporting Change Supporting Organizational Goals Working with Diverse Populations

What does it take to be successful in this role?

Proficient in the use of Microsoft Office applications to support the creation, editing, and maintenance of documentation. Working knowledge of writing fundamentals, including grammar, spelling, and basic composition, to support development, editing, and proofreading of clear and professional materials. Effective written, verbal, and interpersonal communication skills to support collaboration with internal and external stakeholders. Foundational knowledge of organizational products, systems, and processes, with the ability to ask questions and seek clarification to support accurate documentation. Strong attention to detail with a focus on maintaining accuracy, consistency, and quality of deliverables.

Education & Experience Required

Bachelor's Degree English, Business Administration, or related field 4 years of work experience performing duties directly related to the duties of this position

Or an equivalent combination of education and experience     Travel Less than or equal to ten percent   Principal Duties & Responsibilities

Adheres to established documentation standards and guidelines for style, format, and publication; supports communication of updates to stakeholders, including subject matter experts, departments, and applicable systems. Researches, gathers, and verifies information from primary and secondary sources to create, revise, and maintain procedural and process documentation; compiles information, interprets requirements, and drafts and edits materials to meet defined timelines. Participates in cross-functional efforts to support the development of new procedures and policy manuals; assists in the review of procedural documentation and contributes to maintaining current and relevant content. Edits, proofreads, and formats assigned documentation, including procedures and manuals, to ensure consistency, completeness, and alignment with established standards; maintains awareness of departmental activities and updates documentation as needed. Maintains and organizes documentation repositories, ensuring materials are current, accurate, and aligned with organizational, regulatory, and procedural requirements. Conducts research on existing procedures and processes to support requests from functional areas such as Legal, Compliance, and Internal Audit, including preparation of documentation for audits or inquiries. Partners with functional areas and internal stakeholders support alignment of documentation with regulatory requirements and assist in addressing documentation-related questions.