Assistant IT Manager - Courtyard by Marriott Nusa Lembongan Bali Resort

HOTEL DESCRIPTION Courtyard Nusa Lembongan Bali Resort is a 6,216 SM site located on Tamarind beach in Nusa Lembongan Island with direct access to a small beach area in front with white sand. The resort consists of 140 rooms/suites/villas which all will feature sea views. The resort comes with an add day dining restaurant, roof top bar and two meeting facilities with total meeting space of 130 square meters. The resort facilities include with a main pool, children's pool, fitness center, health treatment rooms and kid's club. The island is surrounded by coral reefs with white sandy beaches and low limestone cliffs; this island is within 30-45 minutes ride by speed boat/ferry from Sanur Bali. There are fast boats travelling from Sanur to Nusa Lembongan daily and there are also daily cruises/ferries travelling from the Benoa port to the island. The resort is estimated to open in Q1 2027.

JOB SUMMARY Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.

CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area. OR • 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.

CORE WORK ACTIVITIES Supporting Client Technology Needs • Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information. • Monitors, verifies and manages the acquisition and maintenance of property based systems. • Assists in analyzing information, identifying current and potential problems and proposing solutions. • Maintains, inspects and repairs equipment. • Inspects the equipment or the environment. • Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. • Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times. • Verifies solutions are consistent with the client's needs and brand specific IR environment. • Administers and maintains mail and email. • Maintains inventories and manages IT hardware/software. • Provides Internet support and maintenance (if applicable) • Provides cable management support. • Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. • Consults on specific application issues or hardware/software problems. • Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies • Supports determining whether events or processes comply with laws, regulations, or standards. • Monitors processes and evaluates information according to SOP and LSOP requirements. • Enforces IR policies and standards protecting company hardware, software and other resources at the property.

Maintaining Information Systems and Technology Goals • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. • Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification. • Verifies problems are correctly reported, routed, tracked