Software Engineer

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is seeking a Software Engineer to work on the next generation of our Search and Data Platform. As part of the Intelligent Agreement Management (IAM) initiative, our team is transitioning customer-facing reporting and search capabilities to a modern, highly scalable cloud data platform. You will move beyond standard feature development to build the distributed infrastructure that allows millions of users to instantly discover, filter, and analyze their agreements. We are looking for a builder who has experience with modern search frameworks, distributed systems, and solving "never-been-done-before" problems at scale. You will work closely with product leaders from proof-of-concept to V1 release, ensuring our solutions are fault-tolerant, secure, and blazingly fast. This position is an individual contributor role reporting to the Sr. Manager, Machine Learning.

Build fault-tolerant, high-throughput search systems using microservices architecture Lead the implementation and optimization of search clusters to ensure sub-second query performance across petabytes of data Develop and deploy scalable services in Azure, leveraging containerization (Docker/Kubernetes) and infrastructure-as-code Collaborate with Product Management to translate business requirements into technical designs, drive implementation, write ample test coverage, and oversee the release process Conduct code reviews, and work with cross-site teams to drive engineering best practices Identify and resolve production issues, ensuring 99.99% availability for critical search services Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BS in Computer Science, Electrical Engineering, Informatics, or relevant fields 3+ years of software development experience in object-oriented languages (C#, Java, C++, or Go) 1+ years of experience with large-scale data systems and search engines (e.g., Elasticsearch, Solr) 1+ years of experience with distributed data processing frameworks (e.g., Apache Spark, Kafka) 1+ years of experience building services in public cloud environments (Azure, AWS, or GCP) Preferred Master's degree in Computer Science or related field Direct involvement in the design and operation of high-availability SaaS platforms (99.9%+ uptime) Solid understanding of CI/CD pipelines and tools (Git, Jenkins, Azure DevOps) Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $118,000.00 - $183,050.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $111,900.00 - $162,250.00 base salary This