AVP, Sales & Distribution - Personal and Small Commercial Lines

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Summary Do you thrive on shaping profitable growth, strengthening agency relationships and turning sales and distribution strategy into market results? If you are ready to lead people, programs and partnerships across Personal and Small Commercial, we want to know more about you! As AVP, Sales & Distribution - Personal and Small Commercial, you will establish strategy and lead execution for profitable sales, distribution and agency growth across an assigned region, market, channel or other span of responsibility. You will plan and coordinate programs that deliver sustainable growth, quality new business, retention, agency strength, revenue and expense performance consistent with company objectives. You will lead through people, programs and partnerships by setting strategic direction, developing sales and distribution capabilities, strengthening agency relationships and aligning internal teams around market opportunities and business priorities. The product scope may vary by assignment and may include Personal Lines, Small Commercial or both. The size and composition of the assigned region, market, team, agency portfolio and organizational span may vary based on business need, market opportunity, organizational design and the applicable coverage model.

Key Responsibilities:   Establish and communicate strategic direction, priorities and operating plans for the assigned Personal and Small Commercial sales and distribution scope, aligned with enterprise and business-unit objectives. Develop integrated sales programs, distribution strategies, market plans and execution roadmaps that support profitable growth across the assigned product and partner portfolio; recommend production goals, quotas, performance measures and resource priorities for applicable lines, products, channels and distribution partners. Translate priorities into measurable goals for growth, quality new business, retention or persistency, agency strength, revenue, expense, service and overall business performance; monitor results, market conditions, competitive intelligence, product and pricing dynamics, agency performance and financial and operating measures to identify opportunities, risks and corrective actions. Balance top-line growth with portfolio quality, profitability, retention, customer outcomes, risk management and targeted returns, and use business insights to adjust priorities and execution. Build and maintain executive-level relationships with prospective and existing agency leaders, distribution partners, industry organizations and key internal stakeholders; lead strategies for recruiting, appointment, alignment, development, engagement and performance management of agencies and distribution partners. Oversee the acquisition of quality new business and maintenance of policies in force or other applicable retention objectives, and direct the delivery of timely data, information, tools and insights to agencies and distribution partners throughout the relationship and business-development process. Lead selection, hiring, training, coaching, evaluation, development, recognition and compensation processes for the assigned sales and distribution organization in partnership with Human Resources and applicable leaders. Build a high-performing, diverse, engaged and customer-focused organization with strong sales capability, product knowledge, business acumen and professional standards; establish