Field Service Representative

Summary The Field Service Representative (FSR) will support an Edison Works next-generation military propulsion program in a highly visible role requiring strong technical aptitude, leadership potential, and customer engagement skills. This position begins with approximately one year at GE Aerospace headquarters in Evendale, Ohio, where the FSR will build deep expertise in propulsion system design, maintenance, sustainment, support equipment, and technical manuals through hands-on training, cross-functional collaboration, and close engagement with engineering, product support, and engine assembly teams. The FSR will also help develop maintenance training plans, gain familiarity with Integrated Product Support activities, and apply FLIGHT DECK principles through regular progress updates and team operating rhythms. Following successful completion of training and security requirements, the FSR will relocate to a customer site to serve as the on-site technical expert for propulsion system maintenance and sustainment, supporting customer operations and helping establish the first Edison Works FSR capability.

Job Title Field Service Representative (Propulsion System Maintenance & Sustainment) Company Intro/About GE Aerospace GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We are committed to advancing aviation technology with a relentless focus on   safety ,   quality , and   innovation . Our teams work alongside customers to enable mission readiness through world-class technical support, sustainment expertise, and continuous improvement. Site, Business, OR Functional Area Overview This role supports   Edison Works   programs and is part of an Integrated Product Support (IPS) and on-site engineering support ecosystem focused on propulsion system   maintenance and sustainment readiness . The position begins with an on-site training and onboarding period at GE Aerospace headquarters in   Cincinnati (Evendale), Ohio   (approximately one year), followed by relocation to a   customer site   as the on-site propulsion system technical expert. The role partners cross-functionally with engineering disciplines including   Maintainability, Reliability, Safety, Supportability, and Human Factors , as well as product support, assembly, and customer maintenance teams.

Overview The   Field Service Representative (FSR)   will complete required training, security, and technical preparation to deploy as the on-site technical expert supporting propulsion system maintenance and sustainment. The role develops deep program knowledge through shadowing engine assembly operations, working with engineering and product support teams, and participating in Integrated Product Support (IPS) activities to build strong understanding of sustainment requirements, manuals, procedures, and support equipment. Once deployed, the FSR serves as a critical interface between GE Aerospace and the customer, enabling effective maintenance execution, sustainment planning, and readiness outcomes.

Training & Deployment Readiness : Complete required training to prepare for deployment to customer locations and fulfill all security requirements needed to support relocation and on-site customer support. Technical Knowledge Development : Shadow engine assembly teams to build awareness of propulsion system design, architecture, and manufacturing processes. Cross-Functional Integration : Develop relationships and cross-functional understanding within GE Aerospace and Edison Works organizations; collaborate with engineering and product support teams. Sustainment Requirements & Planning : Develop in-depth understanding of program maintenance and sustainment requirements; participate within Integrated Product Support (IPS) and on-site engineering teams to align sustainment execution to customer needs. Maintenance Training Support : Support