Senior Account Manager - Microsoft Advertising (Nordics Markets) Dublin based

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Account Managers with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. As an Account Manager you will manage your own portfolio of advertisers, driving both revenue and client satisfaction by ensuring our Microsoft Advertising offering is valued and understood, linking customers’ needs and objectives to our solutions, and building personable and trusting relationships that increase customer satisfaction. The Account Manager is a core member of the account team focused on driving data-driven optimizations aligned with client needs, executing campaigns, and driving solid coordination of internal resources for excellence in execution of core tasks, account transitions, and client account health.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

As an expert in client accounts, you’ll ensure account health by proactively monitoring all activities, while proactively developing relationship with your clients to grow more of their business and creating long-term strategies to improve the client experience. You’ll also establish the business value of Microsoft’s advertising solutions by proactively developing  solid, comprehensive understanding of clients' marketing needs delivering advertising solutions into overall marketing strategy. You will learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize their accounts and partner with the Account Executive in development of roadmaps for the client.  As a disciplined Seller, you will optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management (Through UCM/CRM), and revenue goals. Uses a solution selling mindset to identify across Microsoft Advertising opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success. To tailor your sales approach, you will adopt Microsoft sales strategies as you proactively leverage Unified Client Management (CRM) tools to increase performance, satisfaction, and upsell opportunities. You’ll also generate business and upsells by developing value-proposition presentations and specialized business plans for clients. You will proactively develop a comprehensive understanding of clients’ marketing needs and their competition to anticipate their needs and deliver new insights to them. You’ll also proactively own and elevate relationships  throughout multiple levels at the customer’s organization. You’ll also leverage competitive knowledge to elevate client’s success and create solutions that increase revenue. You will create a