Multimedia Producer

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Department Overview North American Customer Operations (NACO) is a broad network of client-facing contact centres and strategic support teams that plays a critical role in how TD serves millions of clients across Canada and the U.S. Our teams bring together client experience, operations, technology and innovation to make banking simpler, faster and more human. As NACO continues to evolve through digital transformation, AI and new ways of working, our Communications team helps bring these stories to life—connecting colleagues to our strategy, celebrating our people and showcasing the innovation and impact happening across NACO. Job Details – What You’ll Do As a creative, strategic and hands-on Multimedia Producer, you’ll turn complex ideas into clear, visually compelling content for frontline colleagues, people managers and senior leaders. Working with Communications, leaders and business partners, you’ll manage multimedia projects from initial brief through production, publication and measurement, and support the production of live and hybrid events. As a valued member of the NACO Communications team, you will: Bring stories to life: Lead end-to-end production of video and multimedia content, including concept development, research, scripting, storyboarding, filming, editing, approvals, publication and archiving. Create engaging colleague experiences: Produce executive videos, colleague stories, campaign content, motion graphics, animations, presentations, digital signage, graphics and social-style content. Deliver professional productions: Plan and execute shoots, including production schedules, location selection, interview preparation, camera operation, lighting, audio capture and direction of on-camera participants. Support NACO forums and events: Produce multimedia content and provide production support for Town Halls, leadership calls, conferences and other live or hybrid forums in partnership with events and colleague experience teams. Advise and collaborate: Provide creative direction and practical recommendations to leaders and partners on storytelling, format, channel, accessibility and audience experience. Manage projects and quality: Balance multiple requests, set clear timelines, coordinate approvals and ensure every asset is accurate, accessible, brand-aligned, risk-aware and ready for its intended platform. Build sustainable practices: Maintain equipment, files and asset libraries, and develop reusable templates, production trackers, toolkits and self-service resources. Learn and improve: Use results and feedback to strengthen content and workflows, while staying current on production practices, emerging tools and responsible uses of AI. Where You’ll Work This is a primarily onsite role based in Toronto, Ontario. You’ll regularly work from TD offices, studios and event venues to support filming, production, collaboration and live events. Occasional travel within Canada and, where required, to the United States may be needed. Some early morning, evening or extended hours may be required for live events, filming and time-sensitive production. Job Requirements –