Manager, Business Analytics

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Title Manager- Business Analyst Business unit Integrated Facility Management (IFM) Reporting to Sr Director- Business Services Key stakeholders Account director, On-Account JLL IFM Director, Client RES team (Bank representatives) Direct reports Nil Duties & responsibilities •                 Understand business and ensures there is integration between business                  and technology •                 Work closely with the operations and technical teams and is a major                  contributor to the requirements specification deliverable •                 Support the account director to drive Annual account plan across various                  function •                 Drive and track India level KPI’s for the account •                 Support the IFM team in driving change management on major projects                  and become a single point of contact for operational related updates to                  the client •                 Provides analytic support by coordinating data extraction from various                  databases and data interpretation •                 Create report templates and data gathering tools to meet desired future                  standard •                 Data custodian & controller for all strategic decisions •                 Trend analysis and aligning with account management team •                 Technology Tools including Helpdesk – Trending and Analytics •                 Deliver output files for reports and dashboards •                 Managing transition of Technology tools between Global and Local teams •                 Sign off on data roadworthiness •                 Facilitate Reporting on compliances •                 Seek and collate data for analytics •                 Generate MIS and reports as per management requirement •                 Cross verification of data as per agreed TOR time to time •                 Generate Daily reports, Weekly reports, MMR, QBR, ABR etc. and own                   the reports Performance objectives •                 Review business processes in order to gain a complete understanding of                  current procedures and identify improvements •                 Document those processes, and connect business heads to information                  technology groups in an organization •                 Responsible for analysing and modelling existing business processes •                 To understand and document current business procedures and identify                  areas for improvement •                 A thorough understanding of the current state of the organization is                  necessary prior to recommending changes related to implementing a new                  business solution •                 The business