WalkMe Technical Lead
UnitedHealth Group
- Location
- Vancouver, British Columbia
- Work model
- On-Site
- Level
- Senior
- Salary
- $108.5k – $225.2k/yr
About this role
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute* from anywhere within Canada, as you take on some tough challenges.
Primary Responsibilities
Lead WalkMe technology product management and digital transformation initiatives that support business and operational objectives Partner with business, technology, operations, and vendor teams to identify opportunities for workflow optimization and automation Define product vision, roadmap, requirements, and success metrics for technology solutions Drive adoption of digital tools and emerging AI capabilities to improve user experience and operational efficiency Collaborate with engineering, architecture, analytics, and operational stakeholders to deliver high-impact solutions Manage project priorities, risks, dependencies, timelines, and stakeholder communications Develop business cases, funding requests, and executive-level presentations to support strategic initiatives Analyze user feedback, performance metrics, and operational data to identify improvement opportunities Support vendor management activities including solution evaluations, implementation planning, and ongoing performance monitoring Foster a culture of innovation, continuous improvement, collaboration, and customer-centric design What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
1+ years of experience in digital product management, capability management, consulting, or equivalent experience, with ownership of end-to-end product initiatives 1+ years of professional experience in stakeholder management, including building relationships, aligning priorities, and communicating with cross-functional stakeholders *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Canada Residents Only: The salary range for Canada residents is $108,500 to $225,200 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are