Assistant Production Manager - Citizens House of Blues Boston
- Location
- Boston, MA
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- Posted
About this role
Job Summary
WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO • Coordinate production requirements between touring artists, clients, venue teams, contractors, and vendors; advance technical information, riders, staging, capacity changes, merchandise, VIP, and hospitality needs. • Support all aspects of event production from load-in through load-out, ensuring shows operate safely, on schedule, within sound restrictions, and to artist/client expectations. • Oversee backstage operations, including coordinators, runners, casual labor, stagehands, security, rental equipment, and other show-related vendors. • Anticipate and respond to the needs of touring and house production teams, including making local purchases or deliveries and assisting with artist hospitality setup and maintenance. • Work with the Production Manager to schedule appropriate staffing levels, coordinate approved subcontractors, and manage labor costs within established budgets. • Maintain accurate production schedules, daily show records, cost spreadsheets, shared-drive documentation, and other event-related data. • Assist with show accounting, settlements, vendor payments, expense tracking, daily cash and credit reconciliation, and labor-cost reporting. • Ensure the production department follows Live Nation policies, procedures, safety standards, and standard operating procedures. • Assist with onboarding and training production staff, ensuring team readiness and adherence to best practices. • Serve as the production lead for special events or in the Production Manager’s absence, and support other venues as scheduling permits. • Perform other duties as assigned. WHAT THIS PERSON WILL BRING • Three or more years of event-based production experience, preferably in live music, touring, or venue operations. • Strong organizational, time-management, communication, interpersonal, analytical, and problem-solving skills, with exceptional attention to detail. • Ability to prioritize and manage multiple responsibilities in a fast-paced, high-energy environment. • A hands-on, self-motivated approach and the ability to make clear, concise decisions under pressure and with limited information. • Strong, diplomatic communication skills when working with artists, tour personnel, clients, vendors, and internal teams. • Familiarity with venue operations, production budgeting, show settlement, and applicable house non-union labor practices and policies. • Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint. • Flexibility to work days, nights, late hours, weekends, and holidays. • A valid driver’s license and reliable vehicle. • Strong professional references. Physical Demands / Working Environment • Work in a fast-paced, often loud, and occasionally stressful live-event environment. • Ability to stand for extended periods and regularly bend, reach, lift, and move equipment. • Ability to lift or