Senior Underwriter Assistant, Trade Credit

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life) Salary range (but not limited to): 59,300 - 72,500 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5% As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Job Description A career with Intact Specialty Solutions is an opportunity to deepen your expertise in the insurance industry and grow your skillset across a wide variety of lines of business spanning 180 countries. Being part of Canada’s largest P&C insurer and leading provider of global specialty insurance means learning from industry experts and expanding our capabilities. Here you’ll develop not only your career but also establish Intact’s reputation as a leader in Specialty Solutions across the globe. We’re looking for a Senior Underwriting Assistant to join our growing Trade Credit team in Ottawa! In this role, you will be responsible for executing tasks associated with service delivery to our brokers, clients and prospects through application support, policy coordination and operational oversight. You will support Underwriters in the efficient delivery of high-quality service, work independently on complex activities, and provide guidance and day-to-day oversight to junior members of the team. What you’ll do here: Take ownership of the data integrity and quality of policy documents, and support Underwriters in maintaining accurate and complete information. Coordinate directly with customers, banks and brokers to obtain signed documents and other information required for policy administration. Identify, assess and assign incoming inquiries to the appropriate individuals, ensuring timely follow-up and resolution. Understand and anticipate the needs of internal and external clients, and interact with them professionally and effectively. Provide research, analysis and operational support to Underwriters to improve the efficiency of new business, policy issuance, client onboarding and renewal activities. Manage and coordinate operational workflows, ensuring tasks are completed accurately, efficiently and within established timelines. Create and maintain records and reporting tools to ensure team performance metrics can be easily tracked, including new business, policy renewals and claims