Financial Billing Analyst II

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Financial Billing Analyst II About your role: As a Financial Billing Analyst II, you will support billing operations by analyzing billing activity, resolving discrepancies, and helping ensure accurate invoicing and financial records. You will work with finance, operations, and cross-functional business partners to support account maintenance, reporting, and issue resolution. Your work helps improve billing accuracy, strengthen order-to-cash processes, and support timely financial outcomes.

Analyze billing transactions, account activity, and supporting records to ensure accurate invoicing and timely billing execution. Review billing discrepancies, research root causes, and resolve exceptions in accordance with established procedures and deadlines. Support recurring billing cycles, account maintenance, adjustments, and financial reporting activities within the order-to-cash process. Partner with finance, operations, and internal business teams to gather information, resolve billing issues, and improve account accuracy. Prepare and maintain billing records, reconciliations, and supporting documentation to meet internal control and audit requirements. Monitor billing trends, exceptions, and reporting outputs to identify issues and support process improvements. Assist with reporting, audit support, and documentation related to billing operations and financial controls. Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 3+ years of experience in billing, finance, accounting, order-to-cash, or related business operations supporting invoicing, account analysis, and transaction processing. 3+ years of experience analyzing billing records, resolving discrepancies, and supporting recurring billing cycles or payment-related processes. Experience using Microsoft Excel for data analysis, reconciliation, and reporting. Experience maintaining billing documentation and records to support accuracy, internal controls, and audit readiness. Bachelor's degree or higher in Accounting, Finance, Business, or related field or equivalent combination of education, related experience and/or military experience. Experience that would be great to have: Experience supporting order-to-cash operations in a high-volume business environment. Experience working with billing systems, enterprise resource planning systems, or financial platforms. Experience preparing reconciliations and supporting billing-related financial reporting. Experience identifying process improvements within billing or revenue operations. How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize