Principal Product Manager - Technical

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Product Manager - Technical Overview: This role will be part of Mastercard’s Reactive Systems Architecture (RSA) organization, which underpins the company’s real‑time, event‑driven payment capabilities. RSA provides the foundational platforms, frameworks, and shared services that enable Mastercard to process payments at global scale with high throughput, low latency, resilience, and fault tolerance. We partner with application teams to design, build, and operates mission‑critical payment applications—spanning Domestic, Cross‑Border, and Bill Payments—that are powered by RSA’s event‑driven platforms such as Axon (Kafka‑based streaming), NATS, and supporting shared services. Together, RSA and the Applications team enable Mastercard product teams to focus on delivering business value, while the underlying architecture handles the complex non‑functional requirements essential to modern payment systems—scalability, resiliency, availability, observability, and security. Real‑time payment technology is central to Mastercard’s strategy to define a world beyond cash, and this team plays a key role in building and scaling the platforms and applications that make that vision possible. Why Join This Team? • Do you want to be part of a team shaping Mastercard’s real‑time, event‑driven payment platforms that operate at global scale? • Are you excited to design and deliver systems that are responsive, resilient, elastic, and message‑driven, aligned with the principles of Reactive Systems? • Do you enjoy building and collaborating with high‑performing, diverse engineering teams across the globe? Would you like to work in a highly visible, strategically critical engineering organization that directly powers Mastercard’s future payment flows?

What’s it all about and what we expect you to do day to day •Be customer obsessed: Develop & provide the organization with a deep appreciation for customer needs, the ecosystem and the key market dynamics • Set the vision: Lead multiple teams in adoption of lean product management practices: Define, establish, and continually refine a domain product vision & objectives, establish a product charter, and create and maintain a domain roadmap • Define requirements: Translate product requirements into clearly defined epics, features and stories with clear & measurable outcomes, ensuring mutual understanding. Understanding of technical architectures and Event messaging frameworks is a must. • Manage strategic alignment across teams: Working with product owners with each scrum team, ensure backlogs are properly prioritized and refined according to anticipated business value & measurable outcomes • Agile Mindset: Advocate for taking an agile approach to product development through all activities from defining an epic to writing acceptance criteria on a user story. • Lead the design and build of the product with engineering: Work closely- as one agile team- across a product domain • Work across cross functional teams: Work with cross functional teams to plan work, understand dependencies, and minimize time to market and errors • Oversee delivery and testing of product features (e.g., serving and enabling scrum teams) • Manage the operation: Own the overall health and “run” of your domain. Escalate critical operational issues to Real Time Payments management teams and discuss resolutions to ensure