Revenue Operations Manger - Australia
Whatnot
- Location
- Sydney, Australia; Melbourne, Australia
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
Skills
About this role
đ Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. đ» Role This role sits on the Revenue Operations team and will be the key operational partner to Whatnotâs Australian GTM organisation. Youâll work closely with local and global Sales, Category, Partnerships, Marketing, Product and Operations teams to help grow Whatnotâs seller base, buyer community and commercial partnerships in Australia. Own reporting and performance analysis for the Australian GTM organisation, partnering with Data to identify trends, diagnose issues and recommend clear actions. Build and improve operating rhythms, dashboards, processes and documentation that help AU GTM teams execute effectively. Translate global playbooks and processes for the Australian market, incorporating local customer expectations, seller needs and market dynamics. Partner with GTM leaders to define success metrics, track progress and present actionable insights to senior stakeholders. Support Category and Partnerships teams with analysis of seller acquisition, seller activation, retention, category performance and initiative effectiveness. Identify opportunities to improve the balance between seller supply and buyer demand across Australian categories. Lead strategic and operational projects that support Australian growth, including market launches, category expansion and cross-functional process improvements. Work with Sales, Post-Sales and Category teams to build scalable playbooks for seller onboarding, enablement and ongoing success. Coordinate with global GTM, Product, Data and Operations teams to ensure clear ownership, effective handoffs and smooth execution across time zones. Monitor the Australian live-commerce, marketplace and competitive landscape, turning relevant trends into recommendations for Whatnotâs GTM strategy. Act as a hands-on operator: move from insight to implementation, test solutions quickly and iterate based on results. We offer flexibility to work from home or from our hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role are required to be within commuting distance of our Sydney or Melbourne hubs. đ You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. In this role, you will be helping build and scale the operating model for Whatnotâs Australian business. You will be comfortable working in a growing market where priorities evolve quickly, processes are still being built, and success depends on strong collaboration across local and global teams. Experience in consulting, strategic finance, strategy and operations, revenue operations, sales operations, or analytics within a high-growth startup, marketplace, e-commerce, retail, consumer technology, or similarly complex business. Experience supporting a go-to-market or revenue