Master Black Belt 3

Master Black Belt Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description • Crafting, planning and driving the value generating roadmaps on the aligned account • Working with Transformation Services, Solutions, Transition, Training, Ops and Practice to understand and deliver contractual commitments, deal books and customer priorities; • Working with Ops leads, Vertical Leads and customers to craft, implement and drive Value Generating [VG] roadmaps and/or Transformation Roadmaps (Digital and Analytics Included); • Initiating and leading benefit Master Black Belt [MBB] projects that improve end-to-end processes and drives significant business impact for customers; • Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization; • Building Process Perfection culture in the team; • Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology; • Driving Standardization and Global Best Practices within the organization by using specialists across Practice, Transitions, IT and other relevant functions; • Motivating organizational change within Operations and customer organization; • Coaching & Mentoring Black Belts and project teams to drive value for customers based on the roadmap cooperated with them; • Design, implement and mentor Performance Management to enable employees and teams understanding of the goals and to identify how individual and team outputs delivers to the achievement of the function objectives; specifically through handling the performance cycle to ensure operational alignment and intra-Complex cascading of function goals and Key Performance Indicators across the vertical • Fulfilling the requirements and achieving MBB Certification within 18-30 months; • Take over increased responsibilities within the described activities above; • Training other team members regarding the daily tasks whenever vital and requested by the manager; • Complete any other job-related tasks assigned by the Quality function management; • Building strategic relationship skills experience with peers from TS, Consulting, Solutions, Transitions, operations and with operating leaders to facilitate goals and objectives; • Clarifying the roles and appoints responsibilities of each member of the team • Challenging the team to develop as leader • Lead and oversee digital transformation projects; Identify opportunities for process improvement and optimization; Develop and implement Lean Six Sigma strategies and methodologies; Train and coach team members in Lean principles; Conduct data analysis to identify