Senior Manager, Marketing AI & Orchestration

Grade Level (for internal use): 10 The Team: The Energy Inbound & AI Marketing team is at the forefront of transforming how S&P Global connects with energy market participants through innovative AI-driven marketing solutions. We're a collaborative, forward-thinking team that bridges the gap between cutting-edge technology and practical business applications. Our team values strategic thinking, technical excellence, and cross-functional partnership as we build the future of agentic marketing capabilities that will define how our energy solutions reach and serve global markets. Responsibilities and Impact: Build and Deploy AI Agents: Design, configure, test, and deploy AI agents that address priority marketing use cases and support measurable business outcomes Create and Maintain the Agentic Marketing Roadmap: Establish and maintain a practical roadmap that aligns individual AI agents to the broader marketing roadmap, workflows, priorities, and operating model Drive Agentic Portfolio & Use Case Management: Oversee the pipeline of Agentic Marketing initiatives from ideation through deployment, translating business opportunities into actionable requirements Orchestrate the Agentic Marketing Ecosystem: Articulate required interactions, dependencies, and touchpoints between agents, marketing workflows, knowledge sources, and CRM/MAP platforms Data & Integration Readiness: Define the data, integration, and governance requirements required for agent performance in partnership with technology and business teams Testing, QA, & Optimization: Develop testing frameworks and validation plans to assess agent quality, response accuracy, workflow effectiveness, and business impact.

Basic Required Qualifications: Experience and demonstrated proficiency building, configuring, or deploying AI agents, automation workflows, knowledge retrieval solutions, conversational AI, or other AI-enabled business applications Bachelor's degree or equivalent practical experience in technology, marketing technology, business systems, information systems, product management, or related disciplines 5+ years of experience in MarTech, AI implementation, digital product delivery, business systems, technical program management, marketing operations, automation, or related roles 3+ years of hands-on experience translating business use cases into technical requirements, workflows, agent logic, automation rules, data requirements, QA plans, or deployable solutions Strong understanding of how marketing platforms, CRM, marketing automation, customer data, content repositories, reporting tools, and workflow systems connect to support GTM execution Proven ability to work across technical and non-technical teams, manage ambiguity, and coordinate complex delivery across multiple stakeholders and time zones Additional Preferred Qualifications: Experience with AI development platforms such as Copilot Studio, Azure AI, Microsoft Power Platform, OpenAI-enabled tools, agent frameworks, or workflow automation technologies Experience with marketing technology platforms including marketing automation, CRM, CDP, analytics, paid media, web, content management, event, personalization, or customer intelligence solutions B2B marketing experience with knowledge of commodity markets Proven ability to lead complex projects involving both technical and business teams with strong cross-functional, matrix teamwork skills About S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration. S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise,