AI Workforce Reinvention

The Frontier Transformation Framework helps our customers become Frontier Firms : organizations where AI is woven into how the business runs and where people, not just technology, must change for the value to land. Adoption is not the finish line; the harder work is behavioral, moving an organization from AI experimentation to AI-native ways of working and treating the resistance that surfaces as a signal that shapes what gets built next. The Frontier Transformation team is how the Microsoft Frontier Company, the organization this role sits within, delivers this: a small, senior human-agent team in which each member carries one of the Framework's eight capabilities into the customer, directs a set of digital co-workers to deliver at a scale headcount alone could not, and is designed to fade into a customer counterpart who can carry the work forward. We are seeking a AI Workforce Reinvention specialist to drive enterprise-wide behavioral transformation as customers evolve from AI experimentation to AI-native operations. In this role, you will own the full ladder of value (Adoption, where people use it; Change, where people adjust to it; and Capability, where people reach what they had filed as impossible) and run it as a continuous, always-on cycle rather than a one-off program. You will embed AI-first ways of working into culture, processes, and performance systems, working directly with executive sponsors, business and HR leaders, champions, and the Business Architect, Value, Skilling, and Trust and Governance leads. This is a role for people who do the higher-judgment human work that technology can inform but not perform, who can guide an organization through the genuine loss that AI brings toward the moments of recognition where individuals discover new capability, and who are energized by making change stick rather than launching programs that fade. You are designed to fade into a customer counterpart who sustains the new ways of working after the engagement ends. If you are excited by turning AI adoption into durable, AI-native ways of working, this role is for you.

Strategic Change Leadership Design and execute comprehensive AI change and adoption programmes across enterprise scale, structured as a continuous, always-on cycle rather than a fixed, one-off sequence. Conduct change readiness assessments to identify organisational barriers and enablers, treating resistance as a signal that shapes what is built next rather than a problem to overcome. Develop AI literacy plans that position Copilot and agents as new ways of working, not tools. Establish and lead AI Council and Champion networks to drive grassroots adoption through the informal networks of trusted peers and connectors, not the org chart. Create the conditions in which change takes hold — cultivating trust, capability and momentum — rather than driving it through mandates. Adoption Programme Delivery Implement a structured adoption framework powered by workplace adoption analytics and role-based enablement. Coordinate communications, training, and champion efforts across thousands of users. Drive behavioural change by creating recognition — facilitating “first build” moments where people build something they did not believe they could — rather than pushing content at them. Use a structured coaching approach to help individuals discover capability they did not know they had — drawing out an ambition they had set aside, naming the self-limiting assumption behind it, designing a small, fast, hands-on proof that disproves it, then giving them a harder task to repeat so they trust the result is their own skill, not the tool. Scale training globally: live sessions, on-demand tutorials, internal support communities. Workforce Transformation Execute workforce transition plans as employees move from task execution to decision stewardship, holding space for the genuine loss as roles shift and identities are revalued. Define new