Client and Product Services Lead - Credit

COMPANY OVERVIEW

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.

TEAM OVERVIEW

The Client and Product Services (CAPS) team supports KKR's global distribution and client retention efforts by delivering high-quality, timely, and strategically positioned responses to client information requests — including RFIs, DDQs, RFPs, and ongoing monitoring deliverables. CAPS partners closely with investment, product, legal, compliance, and operations teams to ensure consistency, accuracy, and alignment with firm messaging across KKR's global platform. Within CAPS, the Credit vertical supports KKR's private and public credit franchise — including direct lending, leveraged credit, asset-based finance, and strategic investments — working hand-in-hand with the Credit investment and product strategy teams to represent the platform to institutional clients globally.

KKR is seeking an experienced investment professional to lead the CAPS Credit function. This is a senior role combining hands-on execution of the most complex Credit client deliverables with leadership of the team responsible for RFIs, DDQs, RFPs, and ongoing monitoring across KKR's Credit strategies. The Lead will act as the day-to-day owner of Credit CAPS output managing teams in both Dublin and New York, partnering closely with the Global Head of CAPS, Credit Product Strategy, and investment teams to ensure every response is accurate, consistent, on-message, and delivered on time. Beyond execution, the Lead will drive the quality bar, coach and develop the team, own key stakeholder relationships, and lead initiatives that scale the function — including content governance, template optimization, and adoption of AI-enabled productivity tools.

• Credit Client Monitoring & Execution: Lead end-to-end execution and delivery of complex Credit client deliverables (RFIs, DDQs, RFPs, and ad-hoc inquiries) across KKR's private and public credit strategies. Personally own the most sensitive, senior, or strategically important responses.

• Subject-Matter Expertise – Credit: Serve as a senior resource on KKR's Credit platform — investment strategy, product structure, portfolio construction, performance, and firm-level content — enabling the team to respond with accuracy and conviction.

• Quality & Content Governance: Review and quality-check team deliverables to ensure accuracy, consistency, and alignment with approved disclosures and firm positioning. Proactively identify risks, gaps, or inconsistencies in Credit responses and escalate or resolve as appropriate.

• Team Leadership: Lead the CAPS Credit team in both Dublin and New York as day-to-day representative for the Global Head of CAPS. Own workflow coordination, prioritization, capacity planning, and delivery standards. Provide coaching, mentorship, and feedback; foster a collaborative, inclusive, and high-performing culture; and support onboarding and training of new team members.

• Stakeholder Management & Collaboration: Build and maintain strong working relationships with Credit Product Strategy,