SAP iXp Intern - Data and Platform, Technical Support [Vancouver]

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.    What You’ll Build   The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.   Position Title: SAP iXp Intern - Data and Platform, Technical Support   Location: Vancouver, BC   Expected Start Date: September 2026   Contract Duration: 8 months   Work Hours: 40 hours per week; Full-time   In this role, you’ll:

Investigate and resolve critical system issues for Enterprise level Fortune 500 companies Analyze complex, real world, unique problems; often working in production environments Feel the satisfaction of delivering a solution to customers that makes their businesses run simpler and better Meet, work and talk with colleagues and customers from all around the world Master SAP software that is being used by industries, governments, and multinational companies around the globe

What You’ll Bring   A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies — especially artificial intelligence — paired with a results-oriented approach and the courage to take initiative.   Education: Bachelor’s degree in Computer Science or a relevant field; Master’s degree preferred.   Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

Excellent English communication skills (written and spoken). Excellent diagnostic and technical analysis skills. Strong team player and collaborative mindset for a global team. Enjoy working directly with customers through phone, chat, screensharing and case management system. Prior customer service or customer support experience preferred.

Experience with some of the following skills

Databases (SAP HANA, Oracle, DB2, SQL Server, MySQL, etc.) Operating systems (Windows Server, Linux, command line interface) Data communications and networking (HTTP, TCP/IP, DNS) RESTful web services and JSON Security and Authentication technologies such as SAML, Kerberos, SSL, and SSO. Experience with SAP ERP Systems would be beneficial

Where You Belong   The worldwide Technical Support team of ~4000 is committed to the success of our customers through outstanding technical support. We are not a Call Centre!  We actively investigate customer issues by mastering diverse technologies and by working intensively with the products we offer.  We measure our success by customer satisfaction.   Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development