Sr. Manager, Recruiting Operations & Innovation
- Location
- Miami, FL
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 6 approvals (FY2023)
- Posted
Skills
About this role
OVERVIEW
POWER THE FUTURE OF HIRING AT LENNAR At Lennar, talent is the foundation of everything we build. As one of the nation's leading homebuilders and a Fortune 150 company, we are transforming how we attract, select, and hire great people. Technology sits at the center of that transformation, and we are looking for the leader who will own it. As Sr. Manager, Recruiting Operations & Innovation, you will own the systems, processes, and partnerships that keep our Talent Acquisition engine running and getting better every quarter. You will manage the full TA technology stack, serve as the first line of support for our recruiting team, lead technology rollouts from roadmap to adoption, and shape a hiring experience that works for recruiters, hiring managers, and candidates alike. Reporting directly to the Vice President of Talent Acquisition, you will be empowered to make decisions, own initiatives end to end, and build the team that scales this function over time. This role is ideal for a builder: someone equal parts systems expert, operator, and change agent who thrives where strategy, technology, and execution meet.
WHAT YOU'LL OWN
TA Technology Ownership & Roadmap Own the end-to-end TA technology ecosystem, with Workday Recruiting at the core, along with integrated sourcing, CRM, scheduling, assessment, and AI tools. Partner with HR Technology and IT to define and maintain the multi-year TA technology roadmap, aligned to business priorities and the TA vision. Drive the configuration, optimization, and governance of our systems to ensure data integrity, compliance, and scalability. Partner with the TA AI Champion to identify and deploy automation and AI capabilities that remove manual work and elevate recruiter impact. Stay ahead of emerging HR tech, AI, and market trends so Lennar Talent Acquisition remains future ready. Tier 1 Support & Team Enablement Serve as the Tier 1 support resource for the TA team, resolving system issues, answering how-to questions, and escalating to HR Tech, IT, or vendors when needed. Track support trends to uncover root causes and turn recurring issues into permanent fixes, training, or system enhancements. Manage and evolve the TA Knowledge Center so job aids, guides, and process documentation stay current, clear, and easy to use. Partner with the Recruiter Excellence team to design and deliver scalable training that accelerates adoption and builds system fluency. Technology Rollouts & Change Adoption Lead TA technology implementations and rollouts from business requirements and vendor selection through configuration, testing, launch, and hypercare. Build change management and communication plans that drive real adoption, not just go-lives, across recruiters, hiring managers, and HR partners. Define success metrics for every rollout and measure utilization, ROI, and impact after launch. Own internal TA communications on system releases, process updates, and operational changes. Quarterly Planning & Portfolio Management Lead quarterly TA technology planning, prioritizing enhancements, releases, and projects against business value, effort, and capacity. Maintain roadmaps, timelines, and project plans in Asana, keeping initiatives on track and visible to all stakeholders. Manage Workday release cycles, assessing impact, coordinating testing, and preparing the team for change. Deliver clear updates, insights, and recommendations to TA leadership, influencing decisions with data. Vendor & Partner Management Own day-to-day relationships with TA technology vendors and agency partners, holding them accountable to performance, service levels, and value. Lead vendor evaluations, RFPs, and business cases for new solutions, partnering with Procurement and Legal on contracts and renewals. Monitor tool utilization and license spend to maximize the return on every technology investment. Manage contractor intake and tracking through Monument and support onboarding of new vendors and partners. Process