Claim Specialist - Property Field Inspection

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most. Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.     We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders.  Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines   Where you'll work: This position is located in Show Low, AZ. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 85901 85911 85920 85923 85924 85925 85926 85927 85928 85929 85930 85931 85932 85933 85934 85935 85936 85937 85938 85939 85940 85941 85942 86001 86004 86005 86015 86016 86017 86018 86020 86022 86023 86024 86025 86029 86030 86031 86032 86033 86034 86035 86036 86038 86040 86042 86043 86044 86045 86046 86047 86052 86053 86054 86320 86322 86325 86326 86335 86336 86351 86502 86503 86505 86507 86510 86511 86512 86514 86515 86538 86556 This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.   Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate: Ability to investigate problems, evaluate information, and make well-supported decisions   Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations Ability to effectively interact with policyholders, agents, and other