Manager, Data Center - Critical Infrastructure
Spectrum
- Location
- Charlotte, NC
- Work model
- On-Site
- Level
- Mid
Skills
About this role
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. What drives the seamless operation of Spectrum's data centers every day? As a Manager, Data Center, you will ensure our critical infrastructure is performing at its best, guiding a skilled team through installation, maintenance, and facility support. Your expertise will help Spectrum deliver reliable service and support ongoing innovation, making a measurable impact across the organization. Shift Requirements for this role : Monday through Friday 3pm-Midnight EST How You'll Make an Impact Direct daily operations to maintain the safety, reliability, and efficiency of Spectrum's network and facility systems Guide and empower a team handling installation, maintenance, troubleshooting, and repair of data center equipment and infrastructure Ensure cabling, equipment installation, power, cooling, and environmental systems meet corporate standards and engineering practices Oversee preventive maintenance, inspections, operational checks, testing, and documentation to support compliance with company policies and regulations Manage upgrades and support activities for critical infrastructure, including power, HVAC, generators, fire suppression, and monitoring systems Collaborate with engineering, operations, construction, and vendors to support facility projects, equipment installations, and expansions Set priorities, allocate resources, resolve operational issues, and communicate risks and activities to leadership Working Conditions Shift Requirements : Monday through Friday 3pm-Midnight Work in a 24x7, fast paced environment Exposure to continuous moderate noise Work and travel in inclement weather Work performed near power facilities and electricity Ability to work while standing 10-25% of the time Ability to safely lift up to 50lbs. individually or with assistance What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree or equivalent field experience in science, technology, engineering, electronics, or related discipline Trade/apprenticeship training or discipline-specific licenses/certifications considered for equivalent experience alignment Experience 6+ years of data center technician, electronics, network implementation, critical infrastructure, or related hands-on technical experience 2+ years of leadership, supervisory, or project leadership experience Skills Lead and develop employees in a 24x7 operational environment Prioritize, organize, and manage multiple workstreams Communicate effectively with employees, leadership, vendors, and cross-functional partners Read and interpret blueprints, system layouts, technical drawings, and construction documents Operate computers, software applications, handheld devices, and test equipment Work independently and make sound operational decisions Working knowledge of data center operations, structured cabling, optical transport, and network support Working knowledge of critical infrastructure systems such as electrical, mechanical, HVAC, UPS, generators, fire suppression, and monitoring/control systems Knowledge of basic mathematics, electronics, and safe work practices Safely use ladders, hand tools, and related equipment Work in tight spaces and around small components and cabling Ability to work in high stress, fast paced environment Preferred Qualifications Education Certifications related to optical transport, critical infrastructure, or data center operations Experience 2+ years of management or leadership experience Skills Knowledge of Spectrum products and services Knowledge of NEC, IMC, and networking communications Basic Linux and server administration skills Understanding of optical transport technologies including DWDM and connectivity Knowledge of data center critical infrastructure including UPS, generators, HVAC, fire suppression,