Sr. Speaker Programs Manager

Sr. Speaker Programs Manager

Reports To: Associate Director, Speaker Programs

Department: Corporate Marketing

Location: Remote

Natera is seeking a detail-oriented and highly organized Sr. Speaker Programs Manager to support day to day operations within the Speakers Program Office.

Reporting to the Associate Director, Speaker Programs, the Sr. Speaker Programs Manager will serve as a primary operational resource for field representatives, speaker faculty, and cross-functional partners. This role will support speaker program operations:including nomination, contracting, compliance, honorarium and expense processing, and payment.

The ideal candidate brings prior experience in speaker bureau execution, HCP engagement, or commercial operations supporting diagnostics, biotechnology, pharmaceutical, or medical device organizations, and thrives in a high-volume, detail-driven environment.

Operations & Compliance

• Manage speaker programs operations for assigned business unit(s), ensuring consistency, compliance, and operational rigor at every stage.

• Maintain accurate program records, documentation, and audit-ready files in accordance with company SOPs and regulatory requirements.

• Proactively identify gaps or risks in program workflows and escalate issues to the Associate Director in a timely manner.

• Serve as the go-to operational resource for all speaker program activity, providing real-time status visibility to internal stakeholders.

• Act as the primary liaison between Area Marketing Managers (AMMs) and the Compliance team, managing escalation communications on program-related issues.

• Track open compliance issues and escalations through to resolution, maintaining complete documentation of all communications and outcomes.

• Support audit readiness by ensuring all speaker program files are complete, accurate, and organized per compliance and Legal requirements.

Stakeholder Management

• Act as the primary point of contact for field representatives (AMMs and sales teams) and physician speakers on questions related to program requirements, timelines, status, and compliance obligations.

• Respond to inquiries promptly and accurately, applying a thorough understanding of program policies, SOPs, and applicable healthcare regulations.

• Contribute to onboarding and training materials to help new field personnel and speakers understand program requirements and workflows.

Honorarium & Expense Management

• Manage honorarium and expense reimbursement lifecycle: collect, review, and submit required documentation for payment processing.

• Submit approved payment requests to Accounts Payable in accordance with established deadlines and contracted payment timelines.

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