Operations Specialist, Operations

Grade Level (for internal use): 08 The Team: The S&P Global Customer Excellence group is seeking a highly skilled Senior Analyst for placement within a project team servicing Third Party Risk Management. Successful candidates will assume a role that includes working with product, solutions, and engineering teams to successfully deliver customer onboarding implementations for S&P Global's KYC services. The Impact: Customer Excellence interact with, our customers regularly and serve as a crucial link between our customers and internal stakeholders. They are the face of S&P Global therefore the impression they leave on our customers is crucial. S&P Global is a customer-centric organization and we pride ourselves in the exceptional service this team provides. What’s in it for you: This role offers incredible growth opportunities where successful candidates will have the opportunity to lead and manage projects to deliver exceptional services to our customers. The successful candidate will have an opportunity to work with large global organizations and other financial institutions.

This role involves managing large project implementations, requiring a high degree of client service effort and customization. Experience in KYC Onboarding and Remediation (Full Review, Risk Assessment), Outreach to clients, and Screening (Alert disposition on entitles and related parties) with a demonstrated track record supporting international clients. Must have detailed understanding of each entity types e.g., NBFI, Corporations, General Partner, Limited Partner, Limited Liability Company (LLC), Trust, Fund, Special Purpose Vehicle, Bank etc. Expert knowledge of various agreements and how to find relevant information from the agreements – LLC agreement, Private Placement Memorandum, Limited Partnership, etc. Expertise in working on complex entity structures globally. Database skills – Boomberg, Refinitiv, Regulators Websites and other financial databases. Expert knowledge and experience to extract relevant information from the public domain. Must have exposure to various KYC/Screening tools such as Quantified, Accuity, World Check, Lexis Nexis, etc. Expert knowledge of alert disposition related to Sanctions, PEP, and adverse media. Experience in reviewing documents to identify any money laundering or terrorist financing cautionary flags and rapidly dispositioning them along with escalating cases. Conducting Quality check on processed KYC /Screening cases as per established quality framework and meet the required agreed SLAs Able to identify potential red flags and judge the situation requirement and act accordingly. Readiness to work under critical situation and as per business requirement. Participation in reviewing policies, process flows and recommend ideas for improvement. Act as a Subject Matter Expert (SMEs) to all KYC/AML related procedures. What We’re Looking For: 2+ years of experience in Corporate KYC, Outreach, and Screening resolution services. 2+ years of working in a similar Product & solutions company with exposure to risk management business domain OR similar experience. Excellent customer-facing skills. A good communicator with strong relationship-building skills. Good commercial awareness and governance. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You?

Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that