Sr. Director Records Management, Transparency and Choice, and Privacy Incidents
Northwestern Mutual
- Location
- Milwaukee, WI Corporate
- Work model
- On-Site
- Level
- Staff
- Posted
- Jul 15, 2026
About this role
About the Job
In collaboration with the Chief Privacy Officer (CPO) helps to drive strategic vision, operating model, budget and planning activities, and outcomes for Privacy, including the development, implementation, maintenance and adherence to the Records and Information Management, transparency, and consent, and privacy incident response r policies and procedures. Leads the privacy teams accountable for records and information management and privacy incident response Regarded as a technical expert and trusted, strategic advisor to the CPO, leaders, and employees within and outside the department or function. As a member of the Privacy leadership team, accountable for furthering the Privacy Department’s Mission of ensuring regulatory compliance and fostering consumer trust while providing foundational capabilities for unlocking the value of data by translating privacy requirements to the business and positioning privacy as a competitive advantage that drives business growth and consumer trust.
What You'll Do
As a subject-matter expert, consults on enterprise initiatives including new products and processes, proactively identifying risks and requirements to ensure compliance with data protection, privacy laws and regulations and enterprise expectations provide privacy minded solutions to the business. Leads a team of privacy professionals accountable for establishing and operationalizing the records and information management program and the privacy incident response program to ensure retention and secure deletion requirements are completed and timely notification and reporting of privacy incidents occurs when needed. Responsible for a full range of manager responsibilities including communication, coaching, mentoring and staff development, performance management, salary administration, and staffing decisions. Participant in functional management to ensure optimum effectiveness and quality by managing adherence to strategies, goals, budgets, operating policies, and procedures as an NM frontline manager. Alignment of roles and responsibilities in decision making. Accountable for translating the departmental strategy to information risk management operational objectives including both systems and processes. Drives for results through others to include: • Integrating and designing measurement systems, targets, and specific initiatives in support of the various strategies • Directing teams and individuals to ensure business outcomes are achieved • Identifying and cultivating relationships with key stakeholders representing a broad range of functions and levels in order to ensure alignment with departmental and enterprise business strategies Accountable for an effective and efficient business unit designed and maintained to support the business outcomes. Responsible for the integration of: • Organization/department design and structure • Workforce management (forecasting, obtaining, developing, and assigning the right resources) • Effective and efficient internal workflow and processes • Information and knowledge flows throughout the business unit and out to the organization through both formal and informal exchanges Accountable for providing leadership, strategy, and direction on privacy risk Accountable for providing technology-related requirements to teams implementing privacy controls, including privacy and RIM-related platforms and technologies. Maintains a comprehensive understanding of industry activities and emerging trends to effectively provide leadership, strategy and direction on risks related to records and information management, privacy notice requirements, consent/authorization requirements, and incident response. Partners with Law to draft transparent, legally compliance privacy notices, authorizations, and consents. Partners with the Legal Division, IT Risk and Compliance, Data Governance and Government Relations and other partners to embed records and information management and privacy