Configuration Management (CMDB)

DXC Technology helps global companies run their mission-critical systems and operations by modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid cloud environments. The world's largest companies and public sector organizations trust DXC to deploy services that drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. About the Area Cloud and infrastructure solutions form the foundation of every modern IT environment, enabling streamlined, optimized, and managed services, always-connected businesses, scalable strategies, and maximum efficiency across multicloud and on-premises environments. We help organizations modernize their IT landscape while delivering secure, reliable, and cost-effective hosting, networking, and infrastructure services. Essential Job Functions Manage and maintain the integrity of Configuration Items (CIs) and hardware asset records across enterprise environments. Ensure alignment between physical assets and CMDB records, maintaining high levels of data quality and accuracy. Perform asset reconciliation, validation, and configuration audits to support governance requirements. Track and manage the complete hardware asset lifecycle, including procurement, deployment, maintenance, and retirement. Produce operational reports, metrics, and dashboards related to CMDB and asset management performance. Support internal and external audit activities by providing accurate asset and configuration data. Collaborate with infrastructure, operations, and service management teams to improve configuration and asset management processes. Identify opportunities to enhance CMDB data quality, standardization, and compliance.

Proven experience in Configuration Management (CMDB) and hardware asset lifecycle management. Strong understanding of Configuration Item (CI) management, asset standards, inventory accuracy, and reconciliation processes. Experience maintaining alignment between CMDB records and physical hardware assets. Knowledge of IT Asset Management (ITAM) principles, governance standards, and reporting practices. Hands-on experience with ServiceNow CMDB and/or ServiceNow Asset Management modules. Familiarity with ITIL processes related to Configuration Management and Asset Management. Advanced English communication skills, both written and verbal. Strong analytical and problem-solving skills with attention to detail. Ability to work effectively with cross-functional and global teams.

ITIL Foundation, ServiceNow, or related certifications. Experience working in large-scale enterprise environments. Knowledge of asset discovery, inventory automation, and data reconciliation tools. Experience supporting compliance initiatives and audit requirements. Exposure to Software Asset Management (SAM) processes and practices. Understanding of infrastructure operations and IT service management environments.

A competitive salary, comprehensive benefits package, and a culture that makes DXC one of the most attractive companies to work for globally. At DXC, we are committed to providing equitable opportunities, respecting individuality, promoting work-life balance, and enabling continuous career growth. If you are looking for new challenges in a collaborative and multinational environment, we would love to hear from you. Apply through our careers portal: DXC Careers You can also find us on: DXC Technology on Facebook DXC Technology on LinkedIn At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can