Engineering Manager – Salesforce & GTM Systems

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As an Engineering Manager for Salesforce & GTM Systems within Docusign's Applications Engineering Team, you will lead a high-performing engineering squad to design, build, and scale enterprise-grade applications across Salesforce, React, AWS, and Node.js backend services. You will collaborate across all GTM pillars-Sales, Success, and Partner to deliver secure, resilient, and intelligent business solutions. This role requires a unique blend of deep Salesforce expertise, robust full-stack backend experience, and an AI-first mindset. You will steer the team away from traditional low-code configurations toward code-driven architectures, shaping the next generation of agentic and autonomous workflows within Docusign. This position is a people manager role reporting to the Senior Manager, GTM Engineering.

Hire, mentor, and manage a high-performing team of full-stack and Salesforce engineers, fostering a culture of technical excellence and continuous learning Lead experimentation and integration of modern AI/ML capabilities, LLMs, and agentic workflows into the GTM ecosystem Design and develop scalable backend services, microservices, and domain logic layers using Node.js and AWS cloud infrastructure Treat Apex as a robust server-side programming environment rather than a mere scripting tool Oversee the design and implementation of enterprise-grade, code-driven UI components using React, Angular, and Lightning Web Components (LWC/LWR) with an emphasis on scalable frontend orchestration Architect and implement API-first, event-driven integrations across distributed systems using REST, Node.js services, AWS infrastructure, and Salesforce Platform Events Design systems capable of handling high-volume, enterprise-scale workloads, including bulk data processing, asynchronous patterns, and proactive performance optimization Own the end-to-end SDLC. Drive CI/CD automation (GitHub, SFDX), implement observability patterns (Datadog), manage technical debt, and enforce rigorous code review standards Maintain production system health, provide hands-on technical support during critical business windows (including US PDT month/quarter-ends), and lead root cause analysis for incident resolution Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. 10+ years of software engineering experience, with at least 3+ years in a technical leadership or engineering management role Extensive hands-on development experience with Apex, LWC, async processing, and Salesforce APIs Strong production experience with Node.js for backend services, cloud infrastructure (AWS preferred), and modern frontend frameworks (React or Angular) Proficient in SQL, relational